Avaya call logging
The following data will be logged from Avaya IP Office 500 (CSV). The program can extract several data fields: Call time, Call data, Call time only, Call duration, Call duration (s), Ring duration (s), Ring duration, Call type, Direction, Is internal, Caller phone, Extension, Extension, Called phone, Dialed phone, Account, Call ID, Continuation, Party1 device, Party1 name, Party2 device, Trunk, Party2 name, Line, CO, Hold time, Park time, Auth valid, Auth code, User charged, Call charge, Call charge, Amount at last user change, Call units, Units at last user change, Cost per unit, Mark up, External targeting cause, External targeter ID, External targeter number.
Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.
Call log records from Avaya IP Office 500 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.
The usual practice of Avaya IP Office 500 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.
Avaya (59 Chars Output Format ACM 4.0+) call logging
Avaya (Customized Output Format ACM 4.0+) call logging
Avaya (Enhanced Unformatted Output Format ACM 4.0+) call logging
Avaya (Expanded Output Format ACM 4.0+) call logging
Avaya (Printer Output Format ACM 4.0+) call logging
Avaya (Unformatted Output Format ACM 4.0+) call logging
Avaya (cost) call logging
Avaya Definity v1 call logging
Avaya G3 V12 (Unformatted Output Format) call logging
Avaya G3 V12 call logging
Avaya G3 V9 call logging
Avaya IP Office 406 (CSV) call logging
Avaya IP Office 500 (CSV) call logging
Avaya IP Office Phone (CSV) call logging
Avaya MERLIN 1030 call logging
Avaya MERLIN 3070 call logging
Avaya Merlin Magic call logging
Avaya MultiVantage (Unformatted Output Format ACM 4.0+) call logging
Avaya Partner call logging
Note #2: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.