Avaya (Printer Output Format ACM 4.0+). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Data items

DescriptionData typeColumn name
Call date and timedatetimeCALL_TIME
Call duration (s)integerCALL_DURATION_S
Condition codestringCALL_TYPE
Access code dialedstringFLAG1
Access code usedstringFLAG2
Dialed phonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
Auth codestringAUTH
Incoming circuit IDstringCIRCUIT_ID_IN
Outgoing circuit IDstringCIRCUIT_ID_OUT
Feature flagstringFLAG6

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