Cadcom call logging

The following data will be logged from Cadcom 3600. The program can extract several data fields: CO, Name, Account, Call time, Ring, Call duration (s), Call duration, Hold, V action, 1st operation, Fin. operation, Phone, Direction.

Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.

Call log records from Cadcom 3600 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.

The usual practice of Cadcom 3600 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.

Cadcom related

Cadcom 3600 call logging

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