Cisco call logging


The following data will be logged from Cisco UC560. The program can extract several data fields: Date Time Origination, Call ID, CDR type, Call leg type, H323 Call ID, Peer address, Peer subaddress, Setup time, Alert time, Start time, End time, Call duration, Call duration (s), Disconnect cause, Disconnect text, H323 call origin, Charged units, Info type, Packets out, Bytes out, Packets in, Bytes in, Source, Source 2, Destination, Feature name, Feature invocation time, Calling number, Called number, Frs, Call type, Extension, Direction, Call type, Caller phone, Ring duration, Dialed phone.


Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.

Call log records from Cisco UC560 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.

The usual practice of Cisco UC560 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.


Cisco UC560

Cisco related

Cisco Call Manager (CSV) v10 call logging
Cisco Call Manager (CSV) v6 call logging
Cisco Call Manager (CSV) v7 call logging
Cisco Call Manager (CSV) v8 call logging
Cisco Call Manager call logging
Cisco Router CDR call logging
Cisco UC560 call logging

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