Rolm 9751 (ACD ANS REPORT). SMDR/CDR data format and connection settings
This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.
Selecting the correct parser for Rolm 9751 (ACD ANS REPORT)
Rolm 9751 (ACD ANS REPORT)
Rolm 9751 (ACD ANS REPORT)
Data items
Description | Data type | Column name |
Call time | datetime | CALL_TIME |
Call time | datetime | CALL_TIME2 |
Number of calls answered | integer | FLAG1 |
Number of calls answered | integer | FLAG2 |
Calls answered within 10 seconds | integer | FLAG3 |
Calls answered within 20 seconds | integer | FLAG4 |
Calls answered within 30 seconds | integer | FLAG5 |
Calls answered within 40 seconds | integer | FLAG6 |
Calls answered within 50 seconds | integer | FLAG7 |
Calls answered within 60 seconds | integer | FLAG8 |
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