PBX Reports uses the data written to the database by Call logging to a database. PBX Reports can work only with a MySQL, MS SQL Server, Oracle, or MS Access database. So Call logging to a database must be configured to write data to a database that is supported. If any data are successfully written, they should appear on the "SMDR records" tab (Figure 1).
Figure 1. PBX Reports window
Call logging to a database writes data to the database in real time. To display new data on the "SMDR records" tab, click the Refresh button (see Figure 1).
Make sure that PBX Reports connects to the same database as used by Call logging to a database. To do that, compare the database connection parameters in any data export module of Call logging to a database (see the previous sections) and in the PBX Reports settings:
1. Select "Edit → Options" in the main menu.
2. Switch to the "Common - Database" tab.
3. Check the connection parameters.