Avaya Merlin Magic. SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Merlin

PBX Limitations

100 records queue
15 digits for dialed numbers
CAS can't run in parralel with Merlin Legend Reporter (only one serial available)
inside calls are not recorded
on power failure the calls on PBX buffer are lost

Configuration

You must login as System Manager in order to change the following:

SMDR Calls Recorded on Call Report: Options->SMDr->Call Report>Selector In/Out->Enter->Back->Back
SMDR UDP Calls Recorded on Call Report: Options->SMDR->UDP->Select Log Incoming/Outgoing->Enter->Back->Back
SMDR Call Length: Options->SMDR->Call Length->Drop->0 (seconds)->Enter->Back->Back
SMDR Call Report Format: Options->SMDR->Format->Select ISDN SMDR->Enter->Back->Back
SMDR Account Code Format: Options->SMDR->Auth Code->Select Authorization Code->Enter->Back->Back
SMDR Talk Time: Options->SMDR->TalkTime->Select Enable->Enter->Back->Back

Further information can be found in Avaya Merlin Reference Manual at pages: 758-773.

Data items

DescriptionData typeColumn name
Call timedatetimeCALL_TIME
PhonestringDIALED_PHONE
DirectionstringDIRECTION
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
LinestringFLAG2
ExtensionstringEXT
AccountstringACC

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