Mitel 3300 ICP (Standard Format). SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Mitel 3300 ICP support for logs and real time events

This feature allows to direct each of the four the Mitel Networks 3300 ICP log applications and ACD Real time events to remote applications via IP. The system listens on the following port addresses for remote connection requests.

Mitel 3300 ICP SMDR settings

System Administration > System Options > SMDR Options Assignment. The following settings are available, and should be changed to match the associated value:

DASS II - Call Charge Information Provided: No
Extended Digit Length: No
MCD - Report Transfers: No
Network Format: Yes
Report Account Codes: Yes
Report Incoming Calls: Yes
Report Internal Calls: Yes
Report Meter Pulses: No
Report Outgoing Calls: Yes
SMDR Meter Unit Per Station: Yes
SMDR Record Transfer: Yes

System Identification

Time Change Reporting: Yes
Twenty-four Hour Time Reporting: Yes
ANI/DNIS/ISDN/CLASS Number Delivery Reporting: No
SMDR Real Time Reporting: No
OLI Node ID Format for Incoming Trunk Calls: No
Extended Time To Answer: No
SMDR File Transfer: No
Standardized Network OLI: No
Standardized Call ID Format: No
Suite Services Reporting: No
Report Internal Unanswered Calls: No
SMDR Extended Reporting Level 1: No
SMDR Extended Reporting Level 2: No
Report Attendant Name: No

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (1752 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Mitel 3300

192.168.1.220

1752

192.168.1.220:1752

Selecting the correct parser for Mitel 3300 ICP (Standard Format)

Parser Selection For (none)

Mitel 3300 ICP (Standard Format)

Mitel 3300 ICP (Standard Format)

Data items

DescriptionData typeColumn name
Long call flagstringFLAG1
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Calling partystringEXT
Caller phonestringCALLER_PHONE
AttendantstringFLAG2
PhonestringDIALED_PHONE
Call completion statusstringCALL_TYPE
Call flagsstringFLAG4
Called partystringFLAG5
Transfer-conference callstringFLAG6
TrunkstringTRUNK
Account codestringACC

Interested in reports for PBX usage?

We offer the PBX Reports utility with various manual, scheduled and email reports, built-in web-server, and other features. Look here

Want PBX call logs in a database?

This is the standard feature. The logger captures exports SMDR or CDR data in real-time to your database. Follow this link

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