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«This program is just what I was looking for - something which is adaptable by "non-programmers" such as myself to our many and rapidly changing applications and equipment configurations.»

Review Rating

PBX Data Logger - captures and logs phone calls for more than 260 PBX

For Windows 2000 - Windows 11 (2022) (incl. Server, x86 and x64). Latest version: 4.0.9 build 708. July 8, 2025.

Brief description:

The Private Branch eXchange (also called PBX or Private Business Exchange) is a telephone switching center that is owned by a private business, compared to one that is owned by the common carrier or telephone company. In Europe, the term PABX (Private Automatic Branch eXchange) is often used. The call records from the PBX are called SMDR, CDR, or CIL. Most PBXs offer the following interfaces for collecting data from the PBX. Our software supports all of them: Serial interface - historically used to print every call record to a serial printer.

Network Port (Listen mode) - where Advanced PBX Data Logger acts as a client and connects to the TCP or UDP port on the PBX. The PBX then starts streaming information down to the application.

Network Port (Server mode) - PBX Logger acts as a server. A PBX initiates a connection with Advanced PBX Data Logger. Advanced PBX Data Logger enables users to record, track, and archive phone calls and capture SMDR, CDR, or CIR data from RS232, RS845, TCP or UDP ports.

What problems can be solved with Advanced PBX Data Logger?

The program can be integrated into any call accounting system because it offers extended data export possibilities: databases, Excel, log files, HTTP API calls.

Getting started is easy. Advanced PBX Data Logger is ready!

After installation start, Advanced PBX Data Logger from the Start Menu. Click the Green Plus button. Then add your PBX to a configuration and define how you want the PBX data to be processed, logged, and exported.

Features:

Capability to log data from multiple PBX at the same time. Our data logger can simultaneously collect data from multiple data sources (RS232, COM, USB, Ethernet, TAPI, log files). Each data source may have fully different settings.

Universal. Supports more than 356 formats of 296 models, 87 vendors and allows creating custom configurations.

Variable data receive. Captures and parses CDR and SMDR data in various formats.

Reporting and Call Accounting. The Professional and Enterprise versions include many reports.

Databases support. Exporting data to MSSQL, MySQL, ODBC-compatible database (MS SQL, Oracle, MS Access, and others).

MS Excel. Data export to ready-to-use MS Excel files.

Real-time export capabilities. Advanced PBX Data Logger processes and exports data to a database, files and other targets in real-time.

Extended logging features. Outputs received data without any changes to a log file. Supports date/time stamping and logs rotation.

Visualization. The program allows you to display all received data in the program window. You can customize data view options.

Recovery functions. The program can automatically restore broken connections with a PBX.

Advanced data parser. Allows you to create custom configurations for PBXs that are not defined by default.

Data filters. Allow you to filter, format, aggregate your data. You may define simple rules or use powerful regular expressions.

Program messages logging. Writing to a file all program messages so that you may diagnose errors and warnings.

Plug-ins. Many free plug-in modules that are extending program features.

Simple, dialog-driven step-by-step set-up. Programming is not required to configure the software to collect data.

Various OS. Works on all modern Windows versions (currently Windows 10), including x86 and x64 platforms.

Windows service mode. Unlike most other serial logging applications, Advanced PBX Data Logger can run as a service so that it starts as soon as the operating system starts and doesn't require a user to log in and run it. It will continue to run even as users logon and logoff the workstation.

It is straightforward to use. The configuration process is fully menu-driven and has complete, context-sensitive, on-line help. You can easily customize all input to your exact specifications. Once you see how easy it is to use Advanced PBX Data Logger, you will never again take data readings by hand.