bg

Avaya Definity v1 SMDR setup and CDR format

This page shows how to get call records out of the Avaya Definity v1 into Advanced PBX Data Logger: the connection settings, the parser to select and the 8 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

ItemAvaya Definity v1
InterfaceSerial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Parser to selectAvaya Definity v1
Fields extracted8
Other Avaya systemsAvaya Communication Manager, Definity and G3 CDR formats, Avaya Merlin 1030, 3070 and Magix SMDR formats

Settings from the manufacturer's documentation

Taken from Avaya ACM4 - All CDR formats, Avaya ACM6 - Condition codes. Values are those stated in the documentation; confirm them against your firmware release.

SettingDocumented value
CDR Date Format field options (system-parameters cdr)month/day or day/month
Use Legacy CDR Formats defaulty (legacy) by default

Switching SMDR output on, as documented

  1. Type change system-parameters cdr to reach the CDR System Parameters screen where the output format, endpoint and date format are set.

Record format notes

  • Condition codes on a Definity CDR record: e.g. 0=intraswitch call, E/F/G/H/I/J=ineffective call attempt variants, K=call to a ringing station, L=abandoned ringing call.

Selecting the correct parser for Avaya Definity v1

Parser Selection For PBX Data Logger

Avaya Definity v1

Avaya Definity v1

Data items

DescriptionData typeColumn name
Record typestringCALL_TYPE
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
TrunkstringTRUNK
PhonestringDIALED_PHONE
ExtensionstringEXT
AccountstringACC

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

1253 0013 9                      6935 417xxxxxxx                            0  20     0     893  1         0 0 0                                                                                                 
1253 0015 9                      6952        110                            1  04     0     893  1         0 0 0                                                                                                 
1253 0094 9                      8106 405xxxxxxx                            2  03     0     893  1         0 0 0                                                                                                 

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Avaya systems

Avaya Communication Manager (Customized Output Format ACM 6.3)
Avaya CMS (Split Feed)
Avaya G3 V12 (Unformatted ACM 3.x)
Avaya G3 V12 (Unformatted Output Format)
Avaya Communication Manager, Definity and G3 CDR formats
Avaya Merlin 1030, 3070 and Magix SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.