Avaya IP Office 500 (CSV). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Configuring Avaya IP Office

Avaya. PBX settings. Server mode

Replacing Avaya Delta Server

Recently Avaya have stripped off Delta Sever application which used to serve as SMDR. Our PBX Data Logger allows to replace this application and is very user friendly.

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (180 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Avaya IP Office


Selecting the correct parser for Avaya IP Office 500 (CSV)

Parser Selection For Avaya IP Office 500 (CSV) - SMDR/CDR call logging & accounting

Avaya IP Office 500 (CSV)

Avaya IP Office 500 (CSV)

Data items

DescriptionData typeColumn name
Call timedatetimeCALL_TIME
Call datadatetimeCALL_DATE
Call time onlydatetimeCALL_TIME_ONLY
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Ring duration (s)integerRING_S
Ring durationdatetimeRING
Call typestringCALL_TYPE
Is internalstringFLAG1
Caller phonestringCALLER_PHONE
Dialed phonestringDIALED_PHONE
Call IDintegerCALL_ID
Party1 devicestringPARTY1_DEVICE
Party1 namestringPARTY1_NAME
Party2 devicestringPARTY2_DEVICE
Party2 namestringPARTY2_NAME
Party1 namestringFLAG2
Party2 namestringFLAG3
Hold timeintegerHOLD_TIME
Park timeintegerPARK_TIME
Auth validintegerAUTH_VALID
Auth codestringAUTH
User chargedstringUSER_CHARGED
Call chargefloatCOST
Call chargestringCURRENCY
Amount at last user changefloatAMOUNT_LAST_USER_CHANGE
Call unitsstringCALL_UNITS
Units at last user changestringUNITS_LAST_USER_CHANGE
Cost per unitfloatCOST_PER_UNIT
Mark upstringMARK_UP
External targeting causestringEXT_TARGET_CAUSE
External targeter IDstringEXT_TARGET_ID
External targeter numberstringEXT_TARGET_NUM
Server IP address of the caller extensionstringCALLER_SERVER_IP
Unique call id for the caller extensionstringCALLER_CALL_ID
Server IP address of the called extensionstringCALLED_SERVER_IP
Unique call id for the called extensionstringCALLED_CALL_ID
Call time (UTC)datetimeCALL_TIME_UTC

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Our PBX Reports utility offers various manual, scheduled, and email reports, includes a built-in web server, and more. You can set up your call accounting system for Avaya IP Office 500 (CSV). Look here

Want PBX call logs in a database?

The logger, as a standard feature, captures and exports SMDR or CDR data in real-time, sending it to your database.. Follow this link

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