Comdial SMDR formats: DXP, DX80, FX, DSU2, MP5000

Advanced PBX Data Logger includes 10 parsers for Comdial systems. This page gathers them in one place. For each system you will find how the call records reach the logger, the parser to select, and the 93 fields in total that these parsers extract for PBX Reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Systems on this page

• Comdial · Serial or TCP, 9 fields
• Comdial ConversIP MP5000 · Serial or TCP, 9 fields
• Comdial (CSV) · Serial or TCP, 12 fields
• Comdial DSU2 · Serial or TCP, 7 fields
• Comdial DX80 · Serial or TCP, 9 fields
• Comdial DXP Plus (SMDA) · Serial or TCP, 11 fields
• Comdial DXP Plus (SMDR) · Serial or TCP, 8 fields
• Comdial DXP (SMDR) · Serial or TCP, 8 fields
• Comdial FX · Serial or TCP, 8 fields
• Comdial MP5000 v2 · Serial or TCP, 12 fields

Connecting the logger

Add a data source in PBX Data Logger that matches the interface named in each section: RS232 for a serial SMDR port, TCP client when the PBX accepts connections, TCP server when the PBX pushes records to the logger, or FTP for systems that write CDR files. Then open Modules → Query Parse Filter → Data query, click Setup and select the parser named in the section. The general steps are shown on the SMDR listener page; every other supported system is listed on the supported PBX index.

Comdial

Parser: Comdial
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 9

Settings from the manufacturer's documentation

Taken from SMDR - some formats. Values are those stated in the documentation; confirm them against your firmware release.

Record format notes

• Generic Comdial SMDR is column-based: 1-4 station number left, 6-8 line number right, 9-12 one/two-letter call identifier, 13-20 date, 22-26 time, 29-33 duration, 36-39 ring time, 43-58 digits dialed, 65-71 call cost.
• The call identifier code at columns 9-12 flags call origin: A=ANI, D=Direct Inward Station Dialing, F=Call Forward Outside System, V=DISD violation, NT=Network call, TT=line to line transfer.
• An outgoing call must be off-hook at least 20 seconds or no SMDR record is generated; unused columns are shown as spaces and ring time is blank for outbound calls.
• Comdial SMDA (accounting) records use a different column layout: 1-5 month/day, 7-11 time, 15-18 station, 21-28 account code, 30-34 duration, 46 call type I/O, 54-56 line number, 61-76 digits dialed.

Data items: Comdial

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

O 102  751  181xxxxxxxx          00:00 12/28 12:37:02 00:00:03                
                                                                                                                                  
O 102  751  120xxxxxxxxxx        00:00 12/28 12:37:22 00:01:06                
                                                                                                                                  
O 102  751  161xxxxxxxxxx        00:00 12/28 12:40:06 00:01:49                
                                                                                                                                  

Comdial ConversIP MP5000

Parser: Comdial ConversIP MP5000
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 9

Data items: Comdial ConversIP MP5000

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

10/17 15:15   5811             2.5  $  0.00  I   0.0   1 ID 609xxxxxxx      
10/17 15:17   4802             0.8  $  0.00  I   0.0   4 ID 609xxxxxxx      
10/17 15:17   1742             0.8  $  0.00  O        62    188xxxxxxxx     

Comdial (CSV)

Parser: Comdial (CSV)
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 12

Data items: Comdial (CSV)

Comdial DSU2

Parser: Comdial DSU2
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 7

Settings from the manufacturer's documentation

Taken from Comdial Impact DSU. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Dial 77 then dial 2 to reach 'SMDR PRINT XXX', then dial 1 to enable printing ('SMDR PRINT ON') or dial 2 to disable ('SMDR PRINT OFF').
2. Dial 77 then dial 1 to toggle SMDR cost reporting on or off, adding call cost to the SMDR printout.
3. Dial 15, then dial 1 for data port A or 2 for data port B, then choose the baud rate (110 through 19200) and word length/stop bits (7 data/2 stop or 8 data/1 stop).

Record format notes

• SMDR is generated as soon as each call record is collected (real time), not batched.

Data items: Comdial DSU2

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

123  123   06/09/09 16:36     2.3 0.1  130xxxxxxxxxxxx 
345  765   01/02/09 12:36     3.3 0.2  222xxxxxxxxxxxx 

Comdial DX80

Parser: Comdial DX80
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 9

Settings from the manufacturer's documentation

Taken from nec dx80 smdr. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Enter Database Administration with Feature # * and the DB Admin password, then program item 03-30-01 to enable/disable SMDR for outgoing calls.
2. Program item 03-30-02 to enable/disable SMDR for incoming calls.
3. Program item 03-30-03 to include/exclude the account code in the SMDR field.
4. Program item 04-16 (CIL X_RATE) to set the SMDR serial port baud rate.

Record format notes

• Record layout header: D EXT TRK DGT_DIALED RING DATE TIME DURATION ACCOUNT, in an 80-character frame; D = call direction (I incoming, O outgoing, A operator transferred, H recalled trunk, L conference).
• Incoming calls with Caller ID produce two SMDR records: the first with the calling number, the second with the caller's name (or OUT OF AREA / PRIVATE).
• DATE is Day/Month (DD/MM) format; account code is max 8 digits left aligned; digits dialed max 16 digits left aligned.

Data items: Comdial DX80

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

I 1234 4321        130xxxxxxxxx  00:01 06/09 16:40:00 00:00:23
O 5678 7654        222xxxxxxxxx  00:22 06/09 16:42:01 00:01:22

Comdial DXP Plus (SMDA)

Parser: Comdial DXP Plus (SMDA)
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 11

Settings from the manufacturer's documentation

Taken from Comdial DXP Plus SMDR. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Enable the SMDA Attendant feature so the attendant can delete SMDA records from system memory, via INTERCOM # 0 827.
2. Enable forced account codes with verification under System Parameters so the system checks entered codes against programmed entries before allowing dialing.

Record format notes

• The all-record SMDA report is chronological rather than grouped like the station, line, or account-code reports.

Data items: Comdial DXP Plus (SMDA)

Comdial DXP Plus (SMDR)

Parser: Comdial DXP Plus (SMDR)
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 8

Settings from the manufacturer's documentation

Taken from Comdial DXP Plus SMDR. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Press CONTROL T for the main menu, select the reports/parameters menu, choose the SMDR Print Parameter item, and press SPACE BAR to turn continuous SMDR printout on.
2. Choose either SMDR or SMDA record format via the SMDR Record Format item before configuring reports.
3. From a station, dial INTERCOM # 0 82 then a report code (1=all records, 2=station, 3=line, 4=account code, 5=department, 6=automatic reports, 7=delete all records) to request SMDA reports.

Record format notes

• SMDR and SMDA use different column layouts even on the same DXP Plus system; SMDA columns: 1-5 value, 7-11 station, 15-18 month/day, 21-28 time, 30-34 duration, 37-43 hold time/meter pulse/cost, 54-56 call type I/O, 61-76 ring time.
• Each SMDR/SMDA record ends with a carriage return/line feed.

Data items: Comdial DXP Plus (SMDR)

Comdial DXP (SMDR)

Parser: Comdial DXP (SMDR)
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 8

Settings from the manufacturer's documentation

Taken from Comdial DXP Plus SMDR. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Use the CONTROL T main menu, select the call-costing/SMDR parameters menu, choose the SMDR Print Parameter item and toggle it on for continuous printout.

Data items: Comdial DXP (SMDR)

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

 136    3    03/10/06 09:18    0.3         365xxxx               $  0.00

                                                                                                                                                            
 136    3    03/10/06 09:18    0.3         365xxxx               $  0.00

                                                                                                                                                            
 136    3    03/10/06 09:19    0.3         365xxxx               $  0.00

                                                                                                                                                            

Comdial FX

Parser: Comdial FX
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 8

Data items: Comdial FX

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

5555   1    08/03/09 14:13  NOANS   0.1   555xxxxxx
5555   1    08/03/09 14:13  NOANS         555xxxxxx
5555   1    08/03/09 14:13  NOANS         1555555555

Comdial MP5000 v2

Parser: Comdial MP5000 v2
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 12

Data items: Comdial MP5000 v2

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.