3CX - SMDR/CDR call logging & accounting

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Enable CDR

To enable CDR, access the 3CX Management console. Go to "Settings → CDR", choose "Generate CDR". Select the "Active Socket" output type.

Configuring the CDR fields

Our software is configured for the following STRUCTURE and the position of the CDR data

historyid
callid
duration
time-start
time-answered
time-end
reason-terminated
from-no
to-no
from-dn
to-dn
dial-no
reason-changed
final-number
final-dn
bill-code
bill-rate
bill-cost
bill-name
chain
from-type
to-type
final-type
from-dispname
to-dispname
final-dispname

More info about the CDR format and settings you may find here.

Configuring Advanced PBX Data Logger as a TCP server

Advanced PBX Data Logger should be configured to the TCP server mode and listen on 0.0.0.0:2002 (see below). The IP address 0.0.0.0 allows receiving data from all network connections on your computer. The port number should match the value from the SMDR settings in your 3CX.

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

2002

Selecting the correct parser for 3COM NBX (XML, v6)

3COM NBX (XML, v6)

Data items

Description	Data type	Column name
Record No	string	FLAG4
Call ID	string	FLAG1
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Call time	datetime	CALL_TIME
Ring	datetime	RING
Terminated	string	FLAG5
Call type	string	DIRECTION
Extension	string	EXT
Trunk	string	TRUNK
Called phone	string	CALLER_PHONE
Extension name	string	EXT_NAME
Dialed phone	string	DIALED_PHONE
Call charge	float	COST
Caller name	string	FLAG2
Change reason	string	FLAG6
Chain (full)	string	CHAIN
Chain	string	FLAG3
Display name (from)	string	DISPNAME_FROM
Display name (to)	string	DISPNAME_TO
Display name (final)	string	DISPNAME_FINAL
Missed queue calls	string	MISSED_QUEUE

Interested in reports for PBX usage?

Our offering includes the PBX Reports utility with manual, scheduled, and email report capabilities, a built-in web server, and additional features. You can establish your call accounting application for 3CX. Check our PBX Reports utility.

Want PBX call logs in a database?

As a standard feature, the logger is designed to capture and export SMDR or CDR data in real-time to your database. Check our article about call logging to a database.

3CX related connection settings

3COM NBX (XML, v6)
AYC IPcts
Aastra 470 (PC5 format)

Quick jump to the connection settings for other PBXs or connection formats ↴

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