Avaya (59 Chars Output Format ACM 4.0+). SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

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Avaya (59 Chars Output Format ACM 4.0+)

Avaya (59 Chars Output Format ACM 4.0+)

Data items

DescriptionData typeColumn name
Call date and timedatetimeCALL_TIME
Call duration (s)integerCALL_DURATION_S
Condition codestringCALL_TYPE
DirectionstringDIRECTION
Access code dialedstringFLAG1
Access code usedstringFLAG2
Dialed phonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
ExtensionstringEXT
AcountstringACC
FRLstringFLAG4
IXCstringFLAG5
Incoming circuit IDstringCIRCUIT_ID_IN
Outgoing circuit IDstringCIRCUIT_ID_OUT

Interested in reports for PBX usage?

We offer the PBX Reports utility with various manual, scheduled and email reports, built-in web-server, and other features. Look here

Want PBX call logs in a database?

This is the standard feature. The logger captures exports SMDR or CDR data in real-time to your database. Follow this link

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