ESI (tabular). SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

SMDR formats

Supported models: ESI-1000, ESI-600, ESI-200, ESI-100, ESI-50

Advanced PBX Data Logger supports: CSV and Extended SMDR formats

Capturing SMDR data over Ethernet

The NSP1 can be used to output SMDR data over an IP network. The TCP can be xx003 (default value is 59003). For more information about PBX settings, see NSP Installation Made Simple (ESI # 0450-0669).

Configuring PBX Data Logger

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the ESI). The port number should match the port that you have defined within the PBX (59003 in the example below).

TCP Client Mode - ESI
59003
59003

Capturing SMDR data through RS-232 port

Use an RS-232C cable to connect a PC's serial port to the system's Maintenance/SMDR port. If necessary, consult the Hardware Installation Manual. SMDR data will be stored temporarily if a laptop is connected for programming (5-15 minutes). The buffered SMDR data will resume output to the serial port.

Entering programming mode

You may program from any ESI desktop phone in the system:

1. Press PROG/HELP at any station. The normal station programming menu prompts will begin to play.
2. Press HOLD. The "enter password" prompt will play.
3. Enter the Installer password (default is 789). Then, to confirm the password, either press # or wait two seconds. You are now in programming mode. The extension will be automatically placed in DND, and its display will show:
INSTALLER
CMD:
4. The system will play the system programming menu. Follow it to program as you wish.
5. When finished, hang up.

Function 18: Maintenance/SMDR serial port

Real-time SMDR call records are continuously output to the SMDR port.

1. Select the output device by pressing the scroll keys (SERIAL or ETHERNET (if connecting to a LAN through an NSP board)).
2. The system will then prompt you for the serial port baud rate. You can change this rate by pressing the scroll keys.
3. Select the SMDR format, STANDARD, EXTENDED, or CSV, by pressing the scroll keys.

If necessary, consult the ESI Communications Servers: Programming Manual

Data items

DescriptionData typeColumn name
Call typestringCALL_TYPE
DirectionstringDIRECTION
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
ExtensionstringEXT
PhonestringDIALED_PHONE
AccountstringACC
Esi-Link home location numberstringFLAG1
Esi-Link remote location numberstringFLAG2
CO line numberstringTRUNK

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