FIAS call logging
The following data will be logged from FIAS RS232 (Micros Fidelio Interface Application over RS232). The program can extract several data fields: Call date, Call time, Call date and time, Extension, Call type, Dialed number, Direction, Call duration (sec), Call duration, Call cost, Record No.
Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.
Call log records from FIAS RS232 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.
The usual practice of FIAS RS232 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.
FIAS RS232 (Micros Fidelio Interface Application over RS232) call logging
FIAS TCP (Micros Fidelio Interface Application over TCP) call logging
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