Mitel 3300 ICP (Universal). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Mitel 3300 ICP support for logs and real time events

This feature allows to direct each of the four the Mitel Networks 3300 ICP log applications and ACD Real time events to remote applications via IP. The remote IP application (our PBX Data Logger) must act as TCP/IP clients. The system listens on the following port addresses for remote connection requests. You should confiure our software as TCP client and specify remote address like: 1752, where is IP address of your PBX.

Mitel 3300 ICP SMDR settings

System Administration > System Options > SMDR Options Assignment. The following settings are available, and should be changed to match the associated value:

DASS II - Call Charge Information Provided: No
Extended Digit Length: Yes
MCD - Report Transfers: No
Network Format: Yes
Report Account Codes: Yes
Report Incoming Calls: Yes
Report Internal Calls: Yes
Report Meter Pulses: No
Report Outgoing Calls: Yes
SMDR Meter Unit Per Station: Yes
SMDR Record Transfer: Yes

System Identification

Time Change Reporting: Yes
Twenty-four Hour Time Reporting: Yes
ANI/DNIS/ISDN/CLASS Number Delivery Reporting: Yes
SMDR Real Time Reporting: No
OLI Node ID Format for Incoming Trunk Calls: No
Extended Time To Answer: Yes
SMDR File Transfer: No
Standardized Network OLI: Yes
Standardized Call ID Format: Yes
Suite Services Reporting: Tes
Report Internal Unanswered Calls: Yes or No
SMDR Extended Reporting Level 1: Yes
SMDR Extended Reporting Level 2: Yes
Report Attendant Name: No

OPS manager

SMDR settings

Selecting the correct parser for Mitel 3300 ICP (Universal)

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Mitel 3300 ICP (Universal)

Mitel 3300 ICP (Universal)

Data items

DescriptionData typeColumn name
Flag 1stringFLAG1
Call timedatetimeCALL_DATE
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Calling partystringFLAG3
Attendant answered or initiated the callstringATTENDANT
Time to answerintegerTIME_ANSWER
Ring durationdatetimeRING
Digits dialedstringDIGITS_DIALED
Dialed phonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
Call completion statusstringCALL_TYPE
Call flagsstringFLAG4
Called partystringFLAG5
LDN calledstringLDN
Transfer flagstringIS_TRANSFER
Transfer destination (3rd party)stringFLAG7
Account codestringACC
Route optimization flagstringROUTE_OPTIMIZ
System identifierstringSYS_ID
Autovon call priority levelstringCALL_PRIORITY_LEVEL
Call IDstringFLAG6
Suite IDstringSUITE_ID
Call sequence IDstringCALL_SEQ_ID
Associated call IDstringCALL_ID2

Interested in reports for PBX usage?

We offer the PBX Reports utility with various manual, scheduled and email reports, built-in web-server, and other features. Look here

Want PBX call logs in a database?

This is the standard feature. The logger captures exports SMDR or CDR data in real-time to your database. Follow this link

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