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Nortel Meridian (3 rows) SMDR setup and CDR format

This page shows how to get call records out of the Nortel Meridian (3 rows) into Advanced PBX Data Logger: the connection settings, the parser to select and the 13 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

ItemNortel Meridian (3 rows)
InterfaceSerial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Parser to selectNortel Meridian (3 rows)
Fields extracted13
Other Nortel systemsNortel Meridian and Norstar SMDR formats

Meridian-1 11C pinout and wiring

PBX (25 pin)PC (25 pin)PC (9 pin)
11 
232
323
4+54+57+8
775
6+8+206+8+206+1+4

You may also use a standard modem cable with all wires. In this case you can use the following communication parameters: 8-N-1 with hardware flow control.

If you use the pinout above the parameters will be: 7-N-1 without flow control.

Settings from the manufacturer's documentation

Taken from Nortel Meriadian 11c CDR format and description, SMDR - some formats, Tracer-SMDR-Compatibility-Guide, smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

Record format notes

  • In the 'new CDR' format, a leading '&' character marks a continuation line of the previous record (matches the '&' lines seen in the page's own sample).
  • RecID letters identify event type: N=Normal, S=Start (call transfer, calling party), E=End (call transfer, called party), X=Transfer, A=Account Code, L=internal call.
  • Trunk IDs use 'A' or 'T' prefixes and extensions use 'DN' prefixes in the Meridian's Old Format fields.

Configuring a COM port

The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.

1. Add a new configuration with the RS232 data source (if you didn't it before).

RS232 Interface

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.

RS232 or COM port settings for Nortel Meridian (3 rows)
Port flow control settings Nortel Meridian (3 rows)

Selecting the correct parser for Nortel Meridian (3 rows)

Parser Selection For PBX Data Logger

Nortel Meridian (3 rows)

Nortel Meridian (3 rows)

Data items

DescriptionData typeColumn name
Record typestringCALL_TYPE
Record type namestringRECORD_TYPE_NAME
Record NostringFLAG1
Customer NostringFLAG2
DirectionstringDIRECTION
ExtstringEXT
TrunkstringTRUNK
PhonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
RingstringRING
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

 &                                                                            000 000 
N 101 00 7171    A020 030 07/16 13:18:13 00:00:08 .0 A152xxxxx                           
 &                                                                            000 000 

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Nortel systems

Nortel Meridian (2 rows)
Nortel Meridian (1 row)
Nortel Meridian (3 rows,v25)
Nortel Norstar SL1 CLID
Nortel Meridian and Norstar SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.