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Panasonic KX-TD500 SMDR setup and formats

This page covers the Panasonic Panasonic KX-TD500 and Panasonic KX-TD500 v3 (cost) variants in Advanced PBX Data Logger. Each section gives the connection settings, the parser to select and the fields the logger extracts for reports or a database; where the setup steps are the same for every variant they are given once. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

ItemPanasonic KX-TD500 SMDR setup and formats
Variants on this pagePanasonic KX-TD500, Panasonic KX-TD500 v3 (cost)
InterfaceSerial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
ParsersPanasonic KX-TD500, Panasonic KX-TD500 v3 (cost)
Fields extracted13 to 14
Other Panasonic systemsPanasonic KX-TDA30, TDA100, TDA200, TDA600 SMDR setup, Panasonic KX-T, KX-TD500, DBS and 576/816 SMDR formats

Variants on this page

Settings from the manufacturer's documentation

Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

SettingDocumented value
cable or pinoutPBX (25 pin male) pin1(gnd)->PC25 pin1; pin2->PC9 pin2->PC25 pin3; pin3->PC9 pin3->PC25 pin2; pin6->PC9 pin4->PC25 pin20; pin7->PC9 pin5->PC25 pin7; pin20->PC9 pins6,7,8->PC25 pins5,6,8.

Panasonic KX-TD500

Parser: Panasonic KX-TD500
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 13

SMDR settings

SMDR enable/disable

Pinout and wiring

PBX (25 pin male)PC (9 pin female)PC (25 pin female)
1GND1
223
332
6420
757
206,7,85,6,8

RJ45 - Rear Serial Port B Adapter Pinout

RJ45 pinNameDB9 pin
1RTS7
2DTR4
3TXD3
4GND5
5RI9
6RXD2
7DCD/DSR1 or 6*
8CTS8

Data items: Panasonic KX-TD500

DescriptionData typeColumn name
Call datedatetimeCALL_DATE
Call time onlydatetimeCALL_TIME2
Call date and timedatetimeCALL_TIME
TypestringCALL_TYPE
ExtensionstringEXT
COstringTRUNK
DirectionstringDIRECTION
Dialed numberstringDIALED_PHONE
CallerstringCALLER_PHONE
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
AccountstringACC
CDstringFLAG1

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

16/09/02 13:47   3 E1421  T10807 <INCOMING>                                   RC

16/09/02 13:47   3 E1421  T10807 <INCOMING>                                   AN

16/09/02 13:47   3 E1012  T20905 XXXXXXX                  00:13'32              

Panasonic KX-TD500 v3 (cost)

Parser: Panasonic KX-TD500 v3 (cost)
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 14

SMDR settings

SMDR enable/disable

Pinout and wiring

PBX (25 pin male)PC (9 pin female)PC (25 pin female)
1GND1
223
332
6420
757
206,7,85,6,8

RJ45 - Rear Serial Port B Adapter Pinout

RJ45 pinNameDB9 pin
1RTS7
2DTR4
3TXD3
4GND5
5RI9
6RXD2
7DCD/DSR1 or 6*
8CTS8

Data items: Panasonic KX-TD500 v3 (cost)

DescriptionData typeColumn name
Call datedatetimeCALL_DATE
Call time onlydatetimeCALL_TIME2
Call date and timedatetimeCALL_TIME
TypestringCALL_TYPE
ExtensionstringEXT
COstringTRUNK
DirectionstringDIRECTION
Dialed numberstringDIALED_PHONE
CallerstringCALLER_PHONE
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
CostfloatCOST
AccountstringACC
CDstringFLAG1

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

15/12/02 15:23   1 E199   T10104 966xxxx        00:01'46 00000                  
15/12/02 15:23   1 E128   T10201 266xxxx        00:00'06 00000                  
15/12/02 15:23   1 E199   T10104 966xxxx        00:00'06 00000                  

Connecting the logger

All variants on this page use the same connection settings; the steps below apply to each of them.

Configuring a COM port

The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.

1. Add a new configuration with the RS232 data source (if you didn't it before).

RS232 Interface

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.

RS232 or COM port settings for Panasonic KX-TD500
Port flow control settings Panasonic KX-TD500

Selecting the correct parser for Panasonic KX-TD500

Parser Selection For PBX Data Logger

Panasonic KX-TD500

Panasonic KX-TD500

Reads Panasonic KX-TD500 records over RS-232. Parsers for both models on this page are built in.

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Panasonic systems

Panasonic KX-TD500 v4 (ring,cost)
Panasonic KX-TD612
Panasonic KX-TD816
Panasonic KX-T, KX-TD500, DBS and 576/816 SMDR formats
Panasonic KX-TD500 v2 (ring)
Panasonic KX-TD1232
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.