Panasonic KX-TD500 SMDR setup and formats
This page covers the Panasonic Panasonic KX-TD500 and Panasonic KX-TD500 v3 (cost) variants in Advanced PBX Data Logger. Each section gives the connection settings, the parser to select and the fields the logger extracts for reports or a database; where the setup steps are the same for every variant they are given once. The settings apply to our logger; other call accounting software may expect a different configuration.
Quick facts
| Item | Panasonic KX-TD500 SMDR setup and formats |
|---|---|
| Variants on this page | Panasonic KX-TD500, Panasonic KX-TD500 v3 (cost) |
| Interface | Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX. |
| Parsers | Panasonic KX-TD500, Panasonic KX-TD500 v3 (cost) |
| Fields extracted | 13 to 14 |
| Other Panasonic systems | Panasonic KX-TDA30, TDA100, TDA200, TDA600 SMDR setup, Panasonic KX-T, KX-TD500, DBS and 576/816 SMDR formats |
Variants on this page
- Panasonic KX-TD500 · Serial, 13 fields
- Panasonic KX-TD500 v3 (cost) · Serial, 14 fields
Settings from the manufacturer's documentation
Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.
| Setting | Documented value |
|---|---|
| cable or pinout | PBX (25 pin male) pin1(gnd)->PC25 pin1; pin2->PC9 pin2->PC25 pin3; pin3->PC9 pin3->PC25 pin2; pin6->PC9 pin4->PC25 pin20; pin7->PC9 pin5->PC25 pin7; pin20->PC9 pins6,7,8->PC25 pins5,6,8. |
Panasonic KX-TD500
Parser: Panasonic KX-TD500
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 13


Pinout and wiring
| PBX (25 pin male) | PC (9 pin female) | PC (25 pin female) |
|---|---|---|
| 1 | GND | 1 |
| 2 | 2 | 3 |
| 3 | 3 | 2 |
| 6 | 4 | 20 |
| 7 | 5 | 7 |
| 20 | 6,7,8 | 5,6,8 |
RJ45 - Rear Serial Port B Adapter Pinout
| RJ45 pin | Name | DB9 pin |
|---|---|---|
| 1 | RTS | 7 |
| 2 | DTR | 4 |
| 3 | TXD | 3 |
| 4 | GND | 5 |
| 5 | RI | 9 |
| 6 | RXD | 2 |
| 7 | DCD/DSR | 1 or 6* |
| 8 | CTS | 8 |
Data items: Panasonic KX-TD500
| Description | Data type | Column name |
|---|---|---|
| Call date | datetime | CALL_DATE |
| Call time only | datetime | CALL_TIME2 |
| Call date and time | datetime | CALL_TIME |
| Type | string | CALL_TYPE |
| Extension | string | EXT |
| CO | string | TRUNK |
| Direction | string | DIRECTION |
| Dialed number | string | DIALED_PHONE |
| Caller | string | CALLER_PHONE |
| Call duration | datetime | CALL_DURATION |
| Call duration (s) | integer | CALL_DURATION_S |
| Account | string | ACC |
| CD | string | FLAG1 |
Sample record
As delivered by the system; phone numbers, names and public addresses are masked.
16/09/02 13:47 3 E1421 T10807 <INCOMING> RC 16/09/02 13:47 3 E1421 T10807 <INCOMING> AN 16/09/02 13:47 3 E1012 T20905 XXXXXXX 00:13'32
Panasonic KX-TD500 v3 (cost)
Parser: Panasonic KX-TD500 v3 (cost)
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 14


Pinout and wiring
| PBX (25 pin male) | PC (9 pin female) | PC (25 pin female) |
|---|---|---|
| 1 | GND | 1 |
| 2 | 2 | 3 |
| 3 | 3 | 2 |
| 6 | 4 | 20 |
| 7 | 5 | 7 |
| 20 | 6,7,8 | 5,6,8 |
RJ45 - Rear Serial Port B Adapter Pinout
| RJ45 pin | Name | DB9 pin |
|---|---|---|
| 1 | RTS | 7 |
| 2 | DTR | 4 |
| 3 | TXD | 3 |
| 4 | GND | 5 |
| 5 | RI | 9 |
| 6 | RXD | 2 |
| 7 | DCD/DSR | 1 or 6* |
| 8 | CTS | 8 |
Data items: Panasonic KX-TD500 v3 (cost)
| Description | Data type | Column name |
|---|---|---|
| Call date | datetime | CALL_DATE |
| Call time only | datetime | CALL_TIME2 |
| Call date and time | datetime | CALL_TIME |
| Type | string | CALL_TYPE |
| Extension | string | EXT |
| CO | string | TRUNK |
| Direction | string | DIRECTION |
| Dialed number | string | DIALED_PHONE |
| Caller | string | CALLER_PHONE |
| Call duration | datetime | CALL_DURATION |
| Call duration (s) | integer | CALL_DURATION_S |
| Cost | float | COST |
| Account | string | ACC |
| CD | string | FLAG1 |
Sample record
As delivered by the system; phone numbers, names and public addresses are masked.
15/12/02 15:23 1 E199 T10104 966xxxx 00:01'46 00000 15/12/02 15:23 1 E128 T10201 266xxxx 00:00'06 00000 15/12/02 15:23 1 E199 T10104 966xxxx 00:00'06 00000
Connecting the logger
All variants on this page use the same connection settings; the steps below apply to each of them.
Configuring a COM port
The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.
1. Add a new configuration with the RS232 data source (if you didn't it before).

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.


Selecting the correct parser for Panasonic KX-TD500

Panasonic KX-TD500
Panasonic KX-TD500
Reports and a database
Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.
Related Panasonic systems
Panasonic KX-TD500 v4 (ring,cost)Panasonic KX-TD612
Panasonic KX-TD816
Panasonic KX-T, KX-TD500, DBS and 576/816 SMDR formats
Panasonic KX-TD500 v2 (ring)
Panasonic KX-TD1232
All supported PBX systems
Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.
Related topics: Advanced PBX Data Logger
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