Samsung NX-820 SMDR setup and CDR format

This page shows how to get call records out of the Samsung NX-820 into Advanced PBX Data Logger: the connection settings, the parser to select and the 9 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Samsung NX-820
Interface	Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Parser to select	Samsung NX-820
Fields extracted	9
Other Samsung systems	Samsung DCS, iDCS, SKP and NX SMDR formats

Pinout and wiring

PBX (9 pin)	PC (9 pin female)	PC (25 pin female)
2 (RXD)	3 (RXD)	2 (TXD)
3 (TXD)	2 (TXD)	3 (RXD)
5 (GND)	5 (GND)	7 (GND)
8 (CTS)	4 (DTR)	20 (DTR)

Settings from the manufacturer's documentation

Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

Setting	Documented value
cable or pinout	Confirms the page's own PBX(9pin)->PC9->PC25 table: pin2->pin3->pin2; pin3->pin2->pin3; pin5->pin5->pin7; pin8->pin4->pin20.

Configuring a COM port

The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.

1. Add a new configuration with the RS232 data source (if you didn't it before).

RS232 Interface

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.

RS232 or COM port settings for Samsung NX-820

Port flow control settings Samsung NX-820

Selecting the correct parser for Samsung NX-820

Samsung NX-820

Data items

Description	Data type	Column name
External	string	EXT
Trunk	string	TRUNK
Call time	datetime	CALL_TIME
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Phone	string	DIALED_PHONE
Direction	string	DIRECTION
Account	string	ACC
Authorization code	string	AUTH

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

    21    90   08:21 11:00:12  00:00:20  INCOMING                              
    20    92   08:21 11:00:20  00:02:20  102xxxx                               
    20    92   08:21 12:00:12  00:00:22  892xxxxxxxx

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Samsung systems

Samsung NX-1232
Samsung MU
Samsung OfficeServ 100
Samsung OfficeServ 500
Samsung DCS, iDCS, SKP and NX SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.