Samsung OfficeServ 500. SMDR/CDR data format and connection settings
This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.
Samsung OfficeServ/iDCS programming codes
IP Address - e.g. 192.168.01.20
Subnet Mask - usually 255.255.255.0 (same network)
LAN Gateway - e.g. 192.168.1.3
Card Reset - YES
. SMDR - Destination set to PC (Port 5100)
. UCD Report - Destination set to PC (Port 5101)
. Periodic UCD - Destination set to PC (Port 5105)
then Update LAN - YES
MMC 725. Turn on all options except Page header
PERI UCD Report - On
PERI UCD SIO - Off
MMC 501. PERI UCD Report. Set to 03 sec
MMC 722. Assign ACD Group Supervisor key to keyset(s) and set up auto clearing of data at 23:59pm each night, and auto-printing every hour. (If you do not do this, then the Reports in ACD Supervisor will not work).
Samsung OfficeServ 7200,7300,7400 programming using the Installation Tool
Note: if your SMDR settings have the "Call index" option then you should set it to "Off".
Fig.1 SMDR settings
Fig.2 LAN settings
Compatible Samsung OfficeServ Systems
Also the PBX logger can work with:
Samsung DS-5038S OfficeServ PABX system
Configuring PBX Data Logger
Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the Samsung OfficeServ). The port number should match the port that you have defined within the PBX (5100 in the example below).
|Description||Data type||Column name|
|Call duration (s)||integer||CALL_DURATION_S|
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