Samsung OfficeServ 7400. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Samsung OfficeServ/iDCS programming codes

IP Address - e.g.
Subnet Mask - usually (same network)
LAN Gateway - e.g.
Card Reset - YES

MMC 829
[01]. SMDR - Destination set to PC (Port 5100)
[02]. UCD Report - Destination set to PC (Port 5101)
[06]. Periodic UCD - Destination set to PC (Port 5105)

then Update LAN - YES

MMC 725. Turn on all options except Page header

MMC 210
PERI UCD Report - On

MMC 501. PERI UCD Report. Set to 03 sec

MMC 722. Assign ACD Group Supervisor key to keyset(s) and set up auto clearing of data at 23:59pm each night, and auto-printing every hour. (If you do not do this, then the Reports in ACD Supervisor will not work).

Samsung OfficeServ 7200,7300,7400 programming using the Installation Tool

Note: if your SMDR settings have the "Call index" option then you should set it to "Off".

SMDR settings

Fig.1 SMDR settings

LAN settings

Fig.2 LAN settings

Compatible Samsung OfficeServ Systems

Also the PBX logger can work with:
Samsung DS-5038S OfficeServ PABX system

Configuring PBX Data Logger

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the Samsung OfficeServ). The port number should match the port that you have defined within the PBX (5100 in the example below).

TCP Client Mode - Samsung OfficeServ



Data items

DescriptionData typeColumn name
C IndexstringFLAG1
Authorization codestringAUTH
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call typestringCALL_TYPE
Carier codestringFLAG3
Dialed phonestringDIALED_PHONE
Clip numberstringCALLER_PHONE
Clip namestringFLAG4

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