Alcatel OmniPCX Office. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

In Alcatel Lucent OmniPCX Office Management Console (6.x.x.x) - (called PCXTools OMC 600)

Counting > Counting > select "Accounting Printout"" tab: check and select Ext. Accounting Activation IP
check "Print un-answered IC Calls"
uncheck "Masking of 4 last digits"
Type of printout "Ticket"
Language "English"

Select Accounting Options for Active Currency Display on sets: "Duration+Units"

Network Management Control > Centralized Management Active call accounting for: Incoming&Outgoing calls

Alcatel OmniPcx Office Release 1.x-4.x (OXO)

The default address of the pbx system is and the port for ftp is 30021. You need to add the "FTP" data source in our logger and setup in the remote server address:port the following string: Also you must use user ftp_nmc and password tuxalize.

Alcatel OmniPcx Office Release 5.x-6.x (OXO)

Yes, the newest Alcatel OXO models can't be used for call accounting without ordering something from Alcatel.

The method used with previous models does not work anymore. You must choose one of the following alternatives:

Buy/use the V24 serial interface - (cost ~150-250 EUR)
Buy/use the SWL CALL ACCOUNTING OVER IP (Metering License) - Product code: 3EH03177AA - would cost under 100 EUR. This license is required in order to be able to use Alcatel OHL Driver that is required by our software in order to work with 5.x or newer OXO units.

Now it seams to be impossible to record call accounting data via IP without ordering a Metering License for CAPInterface and using OHL Driver.

Configuring a COM port

The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.

1. Add a new configuration with the RS232 data source (if you didn't it before).

RS232 Interface

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.

RS232 or COM port settings for (none)
Port flow control settings (none)

Selecting the correct parser for Alcatel OmniPCX Office

Parser Selection For Alcatel OmniPCX Office - SMDR/CDR call logging & accounting

Alcatel OmniPCX Office

Alcatel OmniPCX Office

Data items

DescriptionData typeColumn name
Initial userstringFLAG2
Charged userstringFLAG3
Call timedatetimeCALL_TIME
Call duration (s)integerCALL_DURATION_S
Caller phonestringCALLER_PHONE

Interested in reports for PBX usage?

We offer the PBX Reports utility, which includes various manual, scheduled, and email reports, a built-in web server, and other features. You can implement your call accounting system for Alcatel OmniPCX Office. Look here

Want PBX call logs in a database?

This is the standard feature: the logger captures and exports SMDR or CDR data in real-time to your database.. Follow this link

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.