Alcatel OmniPCX Office SMDR setup and CDR format

This page shows how to get call records out of the Alcatel OmniPCX Office into Advanced PBX Data Logger: the connection settings, the parser to select and the 15 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Alcatel OmniPCX Office
Interface	Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Parser to select	Alcatel OmniPCX Office
Fields extracted	15
Other Alcatel systems	Other PBX SMDR formats, Alcatel to London

In Alcatel Lucent OmniPCX Office Management Console (6.x.x.x) - (called PCXTools OMC 600)

Counting > Counting > select "Accounting Printout"" tab: check and select Ext. Accounting Activation IP
check "Print un-answered IC Calls"
uncheck "Masking of 4 last digits"
Type of printout "Ticket"
Language "English"

Select Accounting Options for Active Currency Display on sets: "Duration+Units"

Network Management Control > Centralized Management Active call accounting for: Incoming&Outgoing calls

Alcatel OmniPcx Office Release 1.x-4.x (OXO)

The default address of the pbx system is 192.168.0.254 and the port for ftp is 30021. You need to add the "FTP" data source in our logger and setup in the remote server address:port the following string: 192.168.0.254:30021. Also you must use user ftp_nmc and password tuxalize.

Alcatel OmniPcx Office Release 5.x-6.x (OXO)

Yes, the newest Alcatel OXO models can't be used for call accounting without ordering something from Alcatel.

The method used with previous models does not work anymore. You must choose one of the following alternatives:

Buy/use the V24 serial interface - (cost ~150-250 EUR)
Buy/use the SWL CALL ACCOUNTING OVER IP (Metering License) - Product code: 3EH03177AA - would cost under 100 EUR. This license is required in order to be able to use Alcatel OHL Driver that is required by our software in order to work with 5.x or newer OXO units.

Now it seams to be impossible to record call accounting data via IP without ordering a Metering License for CAPInterface and using OHL Driver.

Configuring a COM port

The COM port number should match the number in your system. You can check the correct port number in Devices Manager → Ports.

1. Add a new configuration with the RS232 data source (if you didn't it before).

RS232 Interface

2. Select the COM port and configure the communication settings for your PBX corresponding to your PBX settings.

RS232 or COM port settings for Alcatel OmniPCX Office

Port flow control settings Alcatel OmniPCX Office

Selecting the correct parser for Alcatel OmniPCX Office

Alcatel OmniPCX Office

Data items

Description	Data type	Column name
Initial user	string	FLAG2
Charged user	string	FLAG3
Direction	string	DIRECTION
Line	string	EXT
Call time	datetime	CALL_TIME
Call duration (s)	integer	CALL_DURATION_S
Tax	string	FLAG4
Service	string	FLAG5
Facility	string	FLAG6
Phone	string	DIALED_PHONE
Mode	string	CALL_TYPE
Ring	datetime	RING
Cost	float	COST
Caller phone	string	CALLER_PHONE
Subscriber	string	ACC

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

       A1100 --> L43 11/06/08 15:50 00:02:06      ST X      912xxxxxxxxx..............                                     ................ 
       A1100 --> V01 11/06/08 15:52 00:00:02      ST        217.......................                                     ................ 
       A1059 --> L17 11/06/08 15:54 00:00:00      ST        521xxxx...................                                     Name Surname

Alcatel-Lucent programming software

OmniPCX Office and OXO Connect are programmed with OMC, the OmniPCX Office Management Console; PCXTools is the older name of the same package. OMC comes from Alcatel-Lucent Enterprise or your dealer, not from AGG Software, and you need it to switch the call accounting output on. PBX Data Logger does not replace OMC: it receives the call records that OMC lets you enable.

Download PBX Data Logger for Alcatel OmniPCX Office

Reads Alcatel OmniPCX Office records. The parser is built in - 16 fields extracted.

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Alcatel systems

Alcatel OmniPCX Office (OHL Driver XML)
Alcatel OmniPCX Enterprise (OXE)
Allworx
Altigen
Other PBX SMDR formats, Alcatel to London
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.