Allworx. SMDR/CDR data format and connection settings
This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.
Allworx 24x/Allworx 6x
Advanced PBX Data Logger connects to the Allworx 24x/6x using the following the TCP client mode. Follow these step-by-step instructions to properly configure your Allworx 24x/6x:
1. Open the Allworx Administrator web interface (<Allworx system IP>:8080 in your browser).
2. Go to Home > Reports > Call Details > Call Details Settings.
3. Verify that your Allworx is configured to store live & completed calls, stream live & completed calls and that the "Call Detail Streaming Port" is set to "16366"

If necessary, click on the modify link on the top of the page to edit your configuration. Set the "Call Detail Storage and Call Detail Streaming" to "Live and Completed Calls". Also make sure that the "Call Detail Streaming Port" is set to "16366". When you are finished, click the "Update" button to save your changes.

Configuring PBX Data Logger as a TCP client
Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the (none)). The port number should match the port that you have defined within the PBX (16366 in the example below).
1. Add a new configuration with the TCP data source (if you didn't it before).

2. Configure the TCP settings as shown below.
Selecting the correct parser for Allworx
Data items
Description | Data type | Column name |
Call ID | string | FLAG4 |
Call leg ID | string | FLAG5 |
Is live | integer | FLAG6 |
Terminator | integer | FLAG7 |
Call type | integer | CALL_TYPE |
Call time | datetime | CALL_TIME |
Call duration (s) | integer | CALL_DURATION_S |
Call duration | datetime | CALL_DURATION |
Source device | string | SOURCE_DEVICE |
Source device name | string | SOURCE_DEVICE_NAME |
Destination device | string | DEST_DEVICE |
Destination device name | string | DEST_DEVICE_NAME |
Direction | string | DIRECTION |
Caller name | string | FLAG1 |
Called name | string | FLAG2 |
Trunk | string | TRUNK |
Caller number | string | CALLER_PHONE |
Extension | string | EXT |
Called name | string | CALLED_NAME |
Dialed number | string | DIALED_PHONE |
Pin | string | ACC |
DNIS | string | DNIS |
Interested in reports for PBX usage?
We offer the PBX Reports utility with various manual, scheduled and email reports, built-in web-server, and other features. Look here
Want PBX call logs in a database?
This is the standard feature. The logger captures exports SMDR or CDR data in real-time to your database. Follow this link
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