AudioCodes SBC SMDR setup and CDR format

This page shows how to get call records out of the AudioCodes SBC into Advanced PBX Data Logger: the connection settings, the parser to select and the 30 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Configuring CDR

Note: For CDR reporting, you must also enable the Syslog feature.

1. Open the Syslog Settings page (Troubleshoot menu > Troubleshoot tab > Logging folder > Syslog Settings).
2. From the Enable Syslog drop-down list, select Enable.
3. Specify the Syslog Server IP address 0.0.0.0.
5. Specify the Syslog Server Port number (default: 514).
6. Open the Call Detail Record Settings page.
7. Under the CDR Reports group:
7.1. Specify the IP address of your computer or server with Advanced PBX Data Logger in the CDR Server IP Address field.
7.2. Select End Call in CDR Report Level and Medial CDR Report Level drop-down lists.
7.3. Select Disable in CDR Syslog Sequence Number.

SBC CDR Format

8. Open the SBC CDR Format page.
9. Define fields as showed on fig. 3 (the column order is important).

Settings from the manufacturer's documentation

Taken from AudioCodes CDR Field Description. Values are those stated in the documentation; confirm them against your firmware release.

Record format notes

• SBC produces two CDR streams: a signaling CDR per SBC leg (CALL_START/CALL_CONNECT/CALL_END) and a separate media CDR per active media stream (MEDIA_START/MEDIA_UPDATE/MEDIA_END), each media CDR sharing the SIPCallId of its signaling CDR.
• CDRs can be output as syslog CDRs, CDRs stored locally on the device, or RADIUS CDRs, and fields can be added via CDR customization.
• The syslog display is tabular and pipe-delimited: a header line names each field, followed by a value line, e.g. for a normally terminated SBC call.
• Each field has a fixed 'default field title' used in the raw syslog output, e.g. LatchedRtpIp, which can differ from the descriptive name shown in configuration screens.

Configuring Advanced PBX Data Logger as a TCP server

Advanced PBX Data Logger should be configured to the TCP server mode and listen on 0.0.0.0:514 (see below). The IP address 0.0.0.0 allows receiving data from all network connections on your computer. The port number should match the value from the SMDR settings in your AudioCodes SBC.

1. Add a new configuration with the TCP data source (if you didn't it before).

2. Configure the TCP settings as shown below.

514

514

Selecting the correct parser for AudioCodes SBC

AudioCodes SBC

AudioCodes SBC

Data items

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related AudioCodes systems

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