Digium Switchvox (Event Notifications). SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.


The Event Notifications are set up in the Switchvox Admin Tool Suite: https://your_switchvox/admin

Log into the Admin Suite and use the URL Manager page (System Setup > URL Manager).

For more information about using the Admin Suite and the URL Manager, see the Switchvox Administrator Manual.

You can set up Switchvox to notify your Web-based applications when a particular event occurs in Switchvox. Switchvox can submit information about the event, and then accept return XML that includes instructions to set a Caller ID for that call, transfer the call to an extension, and/or set a display URL for use in the Switchboard.


For each event that you want a notification, you can set up a URL to your application. Those URLs can include variables that will resolve to event-specific data. When the event happens, Switchvox builds the URL with the event's data, then posts a request to the newly formed URL.

Also, you can set up a Default URL so that you do not have to enter a full URL for every event. Then for each event, you can choose to use that Default URL, or a different URL.

For detailed description visit Digium's Wiki

URL format

Our parser is designed for the following default URL:

You need to verify your PBX settings before using our software as a data collection server. - should be replaced with the IP address of a computer where our software is installed.

Configuring Advanced PBX Data Logger

Advanced PBX Data Logger should be configured to the TCP server mode and listen on (see below). The port number should match the value from the SMDR settings in Switchvox.

TCP Server Mode for Switchvox



Data items

DescriptionData typeColumn name
Call timedatetimeCALL_TIME
Call typestringCALL_TYPE
Caller numberstringCALLER_PHONE
Caller namestringFLAG1
Call duration (s)integerCALL_DURATION_S
Call durationdatetimeCALL_DURATION
Call datastringFLAG3
Voice message numberstringFLAG4
Dialed numberstringDIALED_PHONE

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