ESI call logging
The following data will be logged from ESI (csv). The program can extract several data fields: Call type, Direction, Call time, Call duration, Call duration (s), Extension, Phone, Caller ID name, Esi-Link home location number, Esi-Link remote location number, Line number.
Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.
Call log records from ESI contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.
The usual practice of ESI call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.
ESI (csv) call logging
ESI (tabular) call logging
ESI IVX128 call logging
ESI v2 (csv) call logging
ESI v3 (Extended Format) call logging
ESI v3 (csv) call logging
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