Harris 20x20 SMDR setup and CDR format

This page shows how to get call records out of the Harris 20x20 into Advanced PBX Data Logger: the connection settings, the parser to select and the 11 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Harris 20x20
Interface	Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Parser to select	Harris 20x20
Fields extracted	11
Other Harris systems	Other PBX SMDR formats, Alcatel to London
serial parameters/format (documented)	Tracer's Teltronics (formerly Harris) 20-20 Standard Format - Inbound: Audit at 1-4, Type at 6-8 (required), ST at 10-11 (required), Start Time at 20-25 (required), End Time at 34-39 (required), Station/Trunk #1 at 41-55 (required), Station/Trunk #2 at 57-71, Acct Code at 107-122.

Settings from the manufacturer's documentation

Taken from Tracer-SMDR-Compatibility-Guide. Values are those stated in the documentation; confirm them against your firmware release.

Setting	Documented value
serial parameters/format	Tracer's Teltronics (formerly Harris) 20-20 Standard Format - Inbound: Audit at 1-4, Type at 6-8 (required), ST at 10-11 (required), Start Time at 20-25 (required), End Time at 34-39 (required), Station/Trunk #1 at 41-55 (required), Station/Trunk #2 at 57-71, Acct Code at 107-122.

Record format notes

Both the Inbound and Outbound Standard Formats support one record per call.

Selecting the correct parser for Harris 20x20

Harris 20x20

Data items

Description	Data type	Column name
AUDT	string	CALL_TYPE
ST	string	FLAG1
Call time	datetime	CALL_TIME
Call duration	integer	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
CR SW#	string	EXT
Caller phone	string	CALLER_PHONE
Calling trunk	string	FLAG2
Trunk	string	TRUNK
Dialed phone	string	DIALED_PHONE
Auth code	string	AUTH

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

0000 06 081024 063251 063253 063301 013 4111 ---- 031 036 48145------------- 14111----- 
0000 06 081024 063258 063301 063308 013 4111 ---- 031 036 48145------------- 14111----- 
0000 06 081024 063254 063301 063323 --- 9965 ---- 044 056 590100------------ 49965-----

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Harris systems

Harris 20x20M
HOBIC (I,II,2001)
Hybrex G1-824
Hybrex GD-320
Other PBX SMDR formats, Alcatel to London
All supported PBX systems

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