Shoretel 9. SMDR/CDR data format and connection settings

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

DescriptionData typeColumn name
Record IDstringFLAG1
Call timedatetimeCALL_TIME
User extstringEXT
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call typestringCALL_TYPE
Dialed numberstringDIALED_PHONE
Caller numberstringCALLER_PHONE
Trunk memberstringFLAG2
Trunk groupstringFLAG3
Account codestringACC

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