Siemens Hipath-3500 SMDR setup and CDR format

This page shows how to get call records out of the Siemens Hipath-3500 into Advanced PBX Data Logger: the connection settings, the parser to select and the 12 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Siemens Hipath-3500
Interface	Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Parser to select	Siemens Hipath-3500
Fields extracted	12
Other Siemens systems	Siemens Hicom, HiPath variants and Rolm CDR formats

Settings from the manufacturer's documentation

Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

Setting	Documented value
cable or pinout	Guide's Siemens HiPath 3000 family serial pinout: PBX (9-pin female) pin1->PC9 pin1; pin2->PC9 pin3; pin3->PC9 pin2; pin4->PC9 pin6; pin5->PC9 pin5; pin6->PC9 pin4; pin7->PC9 pin8; pin8->PC9 pin7; pin9->PC9 pin9.

Selecting the correct parser for Siemens Hipath-3500

Siemens Hipath-3500

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
CO	string	TRUNK
External	string	EXT
Ring	datetime	RING
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Call type	string	CALL_TYPE
Direction	string	DIRECTION
Phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE
Cost	float	COST
Account code	string	ACC

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

02.02.1009:02:17  5   108     00:00:540xxxxxxx                             2                            1       
02.02.1009:03:15  5   11300:0100:00:290xxxxxxx                             1                                    
02.02.1009:04:09  7   31200:0100:00:1701999942                             1

Siemens programming software

Siemens HiPath 3000 systems (3350, 3500, 3550, 3700, 3750, 3800) are programmed with HiPath 3000 Manager E, which comes from Siemens, Unify or your dealer, not from AGG Software. Call data recording is switched on there; PBX Data Logger receives the records.

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Siemens systems

Siemens Hipath-3350
Siemens Hipath 4000
Siemens Hipath-3550 v2
Siemens Hipath-3550
Siemens Hicom, HiPath variants and Rolm CDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.