Siemens Unify OpenScape Business X8: setup and data format

This page shows how to get call records out of the Siemens Unify OpenScape Business X8 into Advanced PBX Data Logger: the connection settings, the parser to select and the 11 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Siemens Unify OpenScape Business X8
Interface	LAN. The PBX sends records to the logger PC; the logger listens on TCP port 7000.
Port	7000
Parser to select	Siemens Unify OpenScape Business X8
Fields extracted	11
Other Siemens systems	Siemens Hicom, HiPath variants and Rolm CDR formats

Configuring Siemens Unify OpenScape

The settings below are also applicable for:
Unify Openscape Business X3 V1/V2 or V3
Unify Openscape Business X5 V1/V2 or V3
Unify Openscape Business X8 V1/V2 or V3

1. Go to WEB GUI → Basic Settings → Call charges → Output format.
2. Select the necessary format of call records. The compressed output must be DISABLED.
3. Select the output format "LAN-TCP-Client".
4. Specify the IP address of the computer with our software in the "TCP-Client" field.
5. Adjust other CDR settings as shown below.
6. Download the KDS file from your PBX using HiPath Manager.
7. Change the "Separator" option in CDR settings to blank. By default, it is set to "|". This option only available with HiPath Manager and not in web GUI.
8. Save and apply the changes.

Configuring Advanced PBX Data Logger as a TCP server

Advanced PBX Data Logger should be configured to the TCP server mode and listen on 0.0.0.0:7000 (see below). The IP address 0.0.0.0 allows receiving data from all network connections on your computer. The port number should match the value from the SMDR settings in your Siemens Unify Openscape Office.

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Server Mode for Siemens Unify Openscape Office

7000

Selecting the correct parser for Siemens Unify OpenScape Business X8

Siemens Unify OpenScape Business X8

Data items

Description	Data type	Column name
Call time	datetime	CALL_TIME
Trunk	string	TRUNK
Ext	string	EXT
Ring	datetime	RING
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Call type	string	CALL_TYPE
Direction	string	DIRECTION
Caller phone	string	CALLER_PHONE
Phone	string	DIALED_PHONE
Cost	float	COST

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

12.02.1813:48:13  1             150     00:00:120xxxxxxxxxx                        5 2                   150    0 1       017xxxxxxxx              
12.02.1813:48:19  7             24502:1100:07:190xxxxxxxxxx                          1                                    0                        
12.02.1813:48:58  1             15000:0200:00:080xxxxxxxxxx                          1                                    150

Unify programming software

OpenScape Business is administered in the OpenScape Business Assistant, a web interface built into the system, or with Manager E for expert settings. Both come with the system from Unify or your dealer, not from AGG Software. The call data recording settings are made there; PBX Data Logger receives the records.

Download PBX Data Logger for Siemens

Reads Siemens Unify OpenScape Business X8 records over TCP port 7000. The parser is built in - 12 fields extracted.

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Siemens systems

Siemens Rolm 9751 (Compat,no ANI)
Siemens Hipath-3800
Siemens Unify Openscape 4000 (TCP)
Siemens Unify Openscape 4000
Siemens Hicom, HiPath variants and Rolm CDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.