Alcatel call logging

The following data will be logged from Alcatel OmniPCX Enterprise (Ethernet Real Time). The program can extract several data fields: Called number, Charged number, Charged user name, Charged cost center, Charged company, Charged party node, Subaddress, Caller phone, Call type, Call type name, Direction, Cost type, End time, Charge units, Cost info, Call duration (s), Call duration, Trunk identity, Trunk group identity, Trunk, Access code, External facilities, Internal facilities, Initial dialed number, Ring duration (s), Ring duration, Effective call duration (s), Redirected call indicator, Call time, Acting extension, Called extension node, Calling extension node, Initial extension node, Acting extension node.

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Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.

Call log records from Alcatel OmniPCX Enterprise contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.

The usual practice of Alcatel OmniPCX Enterprise call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.

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Alcatel call logging

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