Avaya (Expanded Output Format ACM 4.0)
This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not be applicable for other software titles.
Avaya Communication Manager 4.X
1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.
Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX
Selecting the correct parser for Avaya (Expanded Output Format ACM 4.0)

Avaya (Expanded Output Format ACM 4.0)
Avaya (Expanded Output Format ACM 4.0)
Data items
| Description | Data type | Column name |
|---|---|---|
| Call date and time | datetime | CALL_TIME |
| Call duration (s) | integer | CALL_DURATION_S |
| Condition code | string | CALL_TYPE |
| Direction | string | DIRECTION |
| Access code dialed | string | FLAG1 |
| Access code used | string | FLAG2 |
| Dialed phone | string | DIALED_PHONE |
| Caller phone | string | CALLER_PHONE |
| Extension | string | EXT |
| Account | string | ACC |
| Auth code | string | AUTH |
| FRL | string | FLAG4 |
| Incoming circuit ID | string | CIRCUIT_ID_IN |
| Outgoing circuit ID | string | CIRCUIT_ID_OUT |
| Feature flag | string | FLAG5 |
| Attendant console | string | FLAG6 |
| Incoming TAC | string | FLAG7 |
| Node number | string | FLAG3 |
| INS | string | INS |
| IXC | string | IXC |
| Bearer capability class | string | BCC |
| Message-Associated User-to-User Signaling | string | MA_UUI |
| Resource flag | string | RESOURCE_FLAG |
| Packet count | string | PACKET_COUNT |
| Temporary-signaling connection | string | TSC |
Interested in reports for PBX usage?
With our PBX Reports utility, you get manual, scheduled, and email reporting options, a built-in web server, and other functionalities. Set up your call accounting for Avaya (Expanded Output Format ACM 4.0). Check our PBX Reports utility.
Want PBX call logs in a database?
Real-time capture and export of SMDR or CDR data to your database is a standard feature of the logger. Check our article about call logging to a database.
Avaya related connection settings
Avaya (Enhanced Unformatted Output Format ACM 4.0)Avaya (Customized Output Format Call Center)
Avaya (Printer Output Format ACM 4.0)
Avaya (Unformatted Output Format ACM 4.0)
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