Panasonic KX-HTS824 - SMDR/CDR call logging & accounting

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Panasonic KX-HTS32 and Panasonic KX-HTS824

The PBX records the information of outgoing and incoming call numbers, etc., for all calls to a CSV file.

Configuring call logging

CDR Recording can be set through the Web Maintenance Console screen in the HTS system (default login/password: INSTALLER/1234)

Go to the PBX Configuration → System → CDR

Configure the following options:

[CDR Record Enable/Disable] - Enable.

[CDR Recording Mode] - Web Maintenance Console or External Application (preferable).

Apply & Save the settings.

CDR Recording Mode: For Web Maintenance Console

A CDR data file (Master.csv) can be downloaded from the Web Maintenance Console. A maximum of 5 CDR data files, including the most recent file, can be retained in the PBX.

You should manually download the CSV file, unpack, and place it in a folder on your computer in this mode. The logger will import data from that folder automatically.

Create the "File" data source in the PBX logger and add the folder with the "Master.csv" file.

File data source 1

File data source 2

File data source 3

You do not need to select a data query plugin for this PBX when you use the "For Web Maintenance Console" mode.

CDR Recording Mode: For External Application

The PBX stores only a few last records and clears the Master.csv file after each external application request.

The logger automatically polls the PBX every 30 seconds for new data and processes data in this mode.

Note: Please, change "your_password" in the URL below with your installer's password.

Configuring PBX Data Logger

Selecting the correct parser for 3COM NBX (XML, v6)

3COM NBX (XML, v6)

Data items

Description	Data type	Column name
Account	string	ACC
Direction	string	DIRECTION
Extension	string	EXT
Caller phone	string	CALLER_PHONE
Trunk	string	TRUNK
Device	string	FLAG1
Dialed phone	string	DIALED_PHONE
Feature	string	FLAG4
Option 1	string	FLAG2
Option 2	string	FLAG3
Call time	datetime	CALL_TIME
Total duration (sec)	integer	TOTAL_DURATION_S
Call duration (sec)	integer	CALL_DURATION_S
Call duration	datetime	CALL_DURATION
Ring	datetime	RING
Call type	string	CALL_TYPE
Call ID	string	FLAG5

Interested in reports for PBX usage?

Choose our PBX Reports utility, equipped with manual, scheduled, and email reporting options, a built-in web server, and more. Implement your call accounting system for Panasonic KX-HTS824. Check our PBX Reports utility.

Want PBX call logs in a database?

Capturing and exporting SMDR or CDR data in real-time to your database is a standard feature of the logger. Check our article about call logging to a database.

Panasonic KX-HTS824 related connection settings

Panasonic KX-HTS32
Panasonic DBS-90
Panasonic KX-NCP1000
Panasonic KX-NCP500

Quick jump to the connection settings for other PBXs or connection formats ↴

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.