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Toshiba Strata CIX SMDR setup and CDR format

This page shows how to get call records out of the Toshiba Strata CIX into Advanced PBX Data Logger: the connection settings, the parser to select and the 22 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

ItemToshiba Strata CIX
InterfaceSerial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Parser to selectToshiba Strata CIX
Fields extracted22
Other Toshiba systemsToshiba Strata DK SMDR formats

Settings from the manufacturer's documentation

Taken from toshiba-Strata-CIX-Network SMDR R400, toshiba-Strata-CIX-SMDR, Toshiba CTX CIX-SMDROutput. Values are those stated in the documentation; confirm them against your firmware release.

SettingDocumented value
programming tooleManager
SMDR TCP client port (example default used in manual)6000
LAN Server Port Number default (Program 801)0
LAN Read/Write Retry defaults (Program 801)1
output hardwareBSIS PCB provides 4 RS-232 jacks, one dedicated to SMDR and one to SMDI
SMDR record buffer size1000 records
cable/adapter for direct PC (DB9) connection to BSISPPTC-9 adapter, crossed RD/TD, DB9 DTE

Switching SMDR output on, as documented

  1. In eManager, open Advanced Configuration | System | I/O Device (Program 803) and set Logical Device No. 00 to 100 - SMDR.
  2. Set Device Connection to LAN, or select a BSIS RS-232 port 1-4 (RS-232 does not support central/network SMDR).
  3. On the LAN Device tab (Program 801), set Protocol TCP, Application Type Client, Data Flow Asynchronous, and enter the SMDR server's Client IP and Client TCP Port No.
  4. For RS-232 output, use the RS232 Serial Port tab (Program 804) to set Port Speed, Port Parity, Data Bits and Flow Control to match the SMDR device.
  5. To enable QoS reporting per call, in Network eManager under System > SMDR enable 'Record QoS Information' on Program 513 (ILG) FK06 and Program 514 (OLG) FK05.

Record format notes

  • SMDR record types: B=aBandoned, N=Normal, S=Start, X=transfer, E=End, I=Initial, T=Time change, A=Authorization, C=Charge Account, M=Charge Conference.
  • Each call record spans two ASCII lines terminated by CR/LF; the second line begins with '&'.
  • Time stamp field is MO/DD HH:MM:SS and call duration is HH:MM:SS.S (tenths of a second); duration means end-of-call for N/E, start-of-call for S, etc.
  • From Release 4.0, network/multi-node installs add a 15-character hex Multi-Node Call ID to columns 74-84 of line two, identifying source/destination/single/tandem node plus a per-call hex call number.
  • An optional 'Q' (QoS) record reports jitter/delay/packet loss per SIP call, output when the call releases or the SIP session changes (hold/transfer); format includes source/dest IP and RTP port.

Selecting the correct parser for Toshiba Strata CIX

Parser Selection For PBX Data Logger

Toshiba Strata CIX

Toshiba Strata CIX

Data items

DescriptionData typeColumn name
Record typestringCALL_TYPE
Record type namestringRECORD_TYPE_NAME
Record IDstringFLAG1
Node IDstringFLAG2
SourcestringFLAG3
DestinationstringFLAG4
TrunkstringTRUNK
ExtensionstringEXT
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
Call directionstringDIRECTION
PhonestringDIALED_PHONE
Phone (w/o city code)stringDIALED_PHONE2
Caller phonestringCALLER_PHONE
DISAstringDISA
ANIstringANI
DNISstringDNIS
AUXID1stringAUXID1
AUXID2stringAUXID2
Ringing timedatetimeRING
VM-CallIdstringCALLID

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Toshiba systems

Toshiba IP Edge
Tennyson SOX
Toshiba Strata CTX
Toshiba Strata DK 14,40,424
Toshiba Strata DK SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.