Toshiba Strata CTX SMDR setup and CDR format

This page shows how to get call records out of the Toshiba Strata CTX into Advanced PBX Data Logger: the connection settings, the parser to select and the 22 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

CTX 670 SMDR logging through RS-232

Connect CTX 670 BSIS Port 1 (top port) to a computer with help of the 6-conductor line cord.
Default RS-232 settings: 9600 8-N-1

Verify in WinAdmin, that port 1 is properly setup for SMDR:

Program #803

Logical Device Number: 100 - SMDR
Device Connection: RS232
Device Port Number: 1

Program #804

BSIS Port: 1
Port Speed: 9600
Port Parity: None
Flow Control: None
Data Bits: 8

CTX 670 SMDR logging through LAN

Program #803

Logical Device Number: 100 - SMDR
Device Connection: LAN
Device Port Number: 1

Program #801

LAN Port Number: 1
Protocol: TCP
PC Operation Type: Client
Client IP Address: IP address of the computer with our software, e.g. 192.168.1.1
Client Port Number: Any number, for example: 7777.

This will only work with R4.1 software onwards. GCTU2, ACTU3, BCTU2, LCTU1 or LCTU2, HCTU1 will support LAN SMDR.

Program #512 - SMDR for System Assignment

Caller ID Field: Enable
B-Record for Abandoned Call: Disable
Automatic Number Identification (ANI): Enable
Authorization Code: Enable
End-of-Record CR: Enable

Program #514 - SMDR for OLG Assignment

Outgoing Records: Enable

Settings from the manufacturer's documentation

Taken from SynergyOne Toshiba Strata Phone System CTX100 CTX670CTX Programming Manual 120903. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. In WinAdmin/eManager complete Program 801 (LAN device), then Program 803 (SMDR/SMDI/CTI port assignment), then Program 804 (BSIS RS-232 serial port), in that order, and click Submit.
2. In Program 803, set Logical Device Number 100 = SMDR and set Device Connection to None, LAN or RS-232.
3. To set call-content options, go to Services > Miscellaneous > SMDR and enter Program 512, 513 and 514 data.

Record format notes

• For Strata Net multi-node installs, the SMDR record format and conditions are the same as for a single-node system using the format adopted for Strata CTX.
• Station-to-station calls across Strata Net are internal and never generate SMDR records at any node; abandoned-call records are only generated for incoming calls over local trunks.

Configuring Advanced PBX Data Logger as a TCP server

Advanced PBX Data Logger should be configured to the TCP server mode and listen on 0.0.0.0:7777 (see below). The IP address 0.0.0.0 allows receiving data from all network connections on your computer. The port number should match the value from the SMDR settings in your CTX 670.

1. Add a new configuration with the TCP data source (if you didn't it before).

2. Configure the TCP settings as shown below.

7777

7777

Selecting the correct parser for Toshiba Strata CTX

Toshiba Strata CTX

Toshiba Strata CTX

Data items

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

N 013        DN104     T001xxxxx 06/06 14:37:41 00:01:38.0 141xxxxxxxx                      
                                                                                                                    
N 014        DN103     T001xxxxx 06/06 14:38:59 00:01:43.0 410xxxxxxx                       
                                                                                                                    
N 015        DN100     T001xxxxx 06/06 14:43:43 00:02:48.0 130xxxxxxxx                      
                                                                                                                    

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Toshiba systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.