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Avaya PBX call logging and SMDR: all supported models

This page lists every Avaya system that Advanced PBX Data Logger reads call records from, with the connection mode, the port and the parser to select for each. The settings apply to our logger; other call accounting software may expect a different configuration.

How Avaya systems output call records

Of the 26 Avaya systems listed here, 3 send call records over the network. For the remaining 23, the connection is given on the setup page. The default port is 180. Each setup page gives the settings to make on the system itself, the parser to select in the logger, and the fields it extracts.

Supported Avaya systems

SystemConnectionPortParser
Avaya CMS (Split Feed)Avaya CMS (Split Feed)
Avaya (59 Chars Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya ACM3 (Custom User Format)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya Aura S8800 (Customized Output Format ACM 6.3)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya Communication Manager (Customized Output Format ACM 6.3)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (cost)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Customized Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Customized Output Format ACM 6.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Enhanced Unformatted Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Expanded Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya G3 V12 (Unformatted ACM 3.x)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya G3 V12 (Unformatted Output Format)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya G3 V12Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya G3 V9Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya MultiVantage (Unformatted Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Printer Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Unformatted Output Format ACM 4.0)Avaya Communication Manager, Definity, G3 and MultiVantage
Avaya (Customized Output Format Call Center)Avaya (Customized Output Format Call Center)
Avaya Definity v1Avaya Definity v1
Avaya IP Office 406 (CSV)LAN (TCP)180Avaya IP Office 406 (CSV)
Avaya IP Office 500 (CSV)LAN (TCP)180Avaya IP Office 500 (CSV)
Avaya IP Office Phone (CSV)LAN (TCP)180Avaya IP Office 500 (CSV)
Avaya MERLIN 1030Avaya Merlin
Avaya MERLIN 3070Avaya Merlin
Avaya Merlin MagicAvaya Merlin
Avaya PartnerAvaya Partner

Call accounting for Avaya systems

The logger writes the records it receives to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports. What a Avaya system puts in each record is listed on its own setup page above.

Reads call records from the 26 Avaya systems listed on this page. Parsers and field maps are built in.

Other vendors

Panasonic systems
NEC systems
Siemens and Unify systems
Samsung systems
Mitel systems
Alcatel-Lucent systems
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.