Mitel 3000 SMDR setup and CDR format

This page shows how to get call records out of the Mitel 3000 into Advanced PBX Data Logger: the connection settings, the parser to select and the 10 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

Item	Mitel 3000
Interface	Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Parser to select	Mitel 3000
Fields extracted	10
Other Mitel systems	Mitel SX-200D, CS-5000 and Inter-Tel SMDR formats

Selecting the correct parser for Mitel 3000

Mitel 3000

Data items

Description	Data type	Column name
Call type	string	CALL_TYPE
Direction	string	DIRECTION
Call time	datetime	CALL_TIME
Call duration	datetime	CALL_DURATION
Call duration (s)	integer	CALL_DURATION_S
Trunk	string	TRUNK
Extension	string	EXT
Called party	string	FLAG1
Phone	string	DIALED_PHONE
Caller phone	string	CALLER_PHONE

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

I/C      08-28-12 16:56:51 00:03:48 L-84 E710  E     140xxxxxxxx 
O/G      08-28-12 16:57:06 00:03:33 L-84 E     E     770xxxxxxx
O/G      08-28-12 16:59:07 00:02:55 L01 E1745 E1745 143xxxxxxxx

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Mitel systems

Meisei 100-D R3
Matrix Eternity
Mitel 3300 ICP (Standard Format)
Mitel 3300 ICP (Standard Full)
Mitel SX-200D, CS-5000 and Inter-Tel SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.