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Mitel MiVoice Office 400 SMDR setup and CDR format

This page shows how to get call records out of the Mitel MiVoice Office 400 into Advanced PBX Data Logger: the connection settings, the parser to select and the 16 fields the logger extracts for reports or a database. The settings apply to our logger; other call accounting software may expect a different configuration.

Quick facts

ItemMitel MiVoice Office 400
InterfaceLAN. The PBX accepts a connection on TCP port 1080; the logger connects to the PBX IP address.
Port1080
Parser to selectMitel MiVoice Office 400
Fields extracted16
Other Mitel systemsMitel SX-200D, CS-5000 and Inter-Tel SMDR formats

PBX settings (R3.2+)

Please do the following in your PBX settings.

  1. Login to your PBX management console.
  2. Go to the "Charges → General" page.
  3. Change the settings:
  4. Select Outgoing and incoming call loggin (OCL + ICL).
  5. IP address: 192.168.1.60 (the IP addres of the computer where Advanced PBX Data Logger was installed). Note: the computer with the logger should be in the same subnet with your PBX.
  6. TCP port: 1080.
  7. OCL format: PC5.
  8. ICL format: PC5.
  9. Title line: empty.
  10. Language: English.
  11. Click the Apply button.

Mitel MiVoice Office 400 Network settings

Mitel MiVoice Office 400 3

Configuring PBX Data Logger as a TCP client

Our software should work in the TCP client mode. It means that our software will initiate connection with the PBX and the PBX will work as a server. Add one or several PBX IP addresses here (the IP address of the Aastra 470). The port number should match the port that you have defined within the PBX (1080 in the example below).

1. Add a new configuration with the TCP data source (if you didn't it before).

TCP/IP Data Interface

2. Configure the TCP settings as shown below.

TCP Client Mode - Aastra 470

192.168.1.220

1080

192.168.1.220:1080

Selecting the correct parser for Mitel MiVoice Office 400

Parser Selection For PBX Data Logger

Mitel MiVoice Office 400

Mitel MiVoice Office 400

Data items

DescriptionData typeColumn name
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
ExtstringEXT
Call typestringCALL_TYPE
DirectionstringDIRECTION
CostfloatCOST
Call metering pulsesintegerFLAG1
TrunkstringTRUNK
Caller phonestringCALLER_PHONE
Dialed phonestringDIALED_PHONE
Dialed phone 2stringFLAG2
Ring duration (s)integerRING_S
Ring durationdatetimeRING
Sequence NostringFLAG5
Record NostringFLAG6
Reads Mitel MiVoice Office 400 records over TCP port 1080. The parser is built in - 17 fields extracted.

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Mitel systems

Mitel CS-5000
Mitel 5000
Mitel SX 200 EL
Mitel SX 2000
Mitel SX-200D, CS-5000 and Inter-Tel SMDR formats
All supported PBX systems

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.