Panasonic KX-T, KX-TD500, DBS and 576/816 SMDR formats

Advanced PBX Data Logger includes 10 parsers for Panasonic legacy systems. This page gathers them in one place. For each system you will find how the call records reach the logger, the parser to select, and the 117 fields in total that these parsers extract for PBX Reports or a database. Of these, 3 over RS-232; the rest are identified by their record layout and can arrive over a serial port or a LAN connection. The settings apply to our logger; other call accounting software may expect a different configuration.

Systems on this page

• Panasonic 576 (Caller ID) · Serial or TCP, 15 fields
• Panasonic 576 · Serial or TCP, 15 fields
• Panasonic 816 · Serial or TCP, 11 fields
• Panasonic DBS 72 CPC-A · Serial or TCP, 9 fields
• Panasonic DBS-90 · Serial or TCP, 9 fields
• Panasonic KX-T1232 (DD-MM-YY) · RS-232, 10 fields
• Panasonic KX-T336100b · Serial or TCP, 11 fields
• Panasonic KX-TD500 v2 (ring) · RS-232, 14 fields
• Panasonic KX-TD500 v4 (ring,cost) · RS-232, 15 fields
• Panasonic MU · Serial or TCP, 8 fields

Connecting the logger

Add a data source in PBX Data Logger that matches the interface named in each section: RS232 for a serial SMDR port, TCP client when the PBX accepts connections, TCP server when the PBX pushes records to the logger, or FTP for systems that write CDR files. Then open Modules → Query Parse Filter → Data query, click Setup and select the parser named in the section. The general steps are shown on the SMDR listener page; every other supported system is listed on the supported PBX index.

Panasonic 576 (Caller ID)

Parser: Panasonic 576 (Caller ID)
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 15

Settings from the manufacturer's documentation

Taken from Panasonic DBS 576 - SMDR format, SMDR - some formats. Values are those stated in the documentation; confirm them against your firmware release.

Switching SMDR output on, as documented

1. Program FF2: SMDR for Outbound Calls (Analog, E&M Tie Line and ISDN trunks).
2. Program FF2: SMDR for Inbound Calls (Analog, E&M Tie Line and ISDN trunks).
3. Program FF1-006 Serial Port Receive Data and FF1-009 SMDR Output Format to configure the serial output.

Record format notes

• Outgoing condition codes are prioritized T/H (Transfer/Hold) > F (Call Forward Outside) > W (Closed Numbering) > L (LCR Outgoing) > O (Outgoing); incoming condition codes are prioritized h/t (Hold/Transfer) > D/N/S (DID, Network, DISA incoming) > I/A (Incoming/Abandoned); only the highest-priority code for a call is printed.
• A third record layout, Format #3, adds an ISDN B-channel number field (blank for non-ISDN calls, or for calls on an H0/H1 ISDN line).
• The Caller ID caller-name field is truncated to a maximum of 12 characters.
• A generic multi-vendor SMDR guide documents the same 576 record layout: field order call-type, start-time, duration, trunk-user-number, trunk-number, dialed-number, accounting-code, ID-code (V001-V400), with call types I=incoming, S=DISA incoming, D=DID incoming, O=outgoing, L=LCR outgoing, h=hold, t=transfer, W=closed numbering.

Data items: Panasonic 576 (Caller ID)

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

D 05/27 14:34:29 00:00:21 105   011 I0609                                     732xxxxxxx                00:08 
h 05/27 14:34:50 00:00:10 105   011 I0609                                     732xxxxxxx                00:08 
O 05/27 14:36:02 00:00:05 122   002 602                                                                       

Panasonic 576

Parser: Panasonic 576
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 15

Data items: Panasonic 576

Panasonic 816

Parser: Panasonic 816
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 11

Data items: Panasonic 816

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

10/09/02 05:37PM   113 06 22733                          00:00'54
10/09/02 05:41PM   104 03 809xxxxxxxx                    00:00'58
10/09/02 05:41PM   105 01 <I>                       0'03 00:00'23

Panasonic DBS 72 CPC-A

Parser: Panasonic DBS 72 CPC-A
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 9

Data items: Panasonic DBS 72 CPC-A

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

    03:2200:22:22I765xxxx 087xxxxxxx           123xxxx  ACC123xxxx
    03:2200:22:22 765xxxx 087xxxxxxx           123xxxx  ACC123xxxx

Panasonic DBS-90

Parser: Panasonic DBS-90
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 9

Data items: Panasonic DBS-90

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

  299  18  17 03 17:00  0:00.10 I 00'02                                000000
  260  11  17 03 16:59  0:00.22 O 100                                  000000
  232  11  17 03 17:00  0:00.02 O 100                                  000000

Panasonic KX-T1232 (DD-MM-YY)

Parser: Panasonic KX-T1232 (DD-MM-YY)
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 10

Pinout and wiring

Settings from the manufacturer's documentation

Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

Data items: Panasonic KX-T1232 (DD-MM-YY)

Panasonic KX-T336100b

Parser: Panasonic KX-T336100b
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 11

Data items: Panasonic KX-T336100b

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

09/02/02 10:23AM 1    T1027 E138  138       <INCOMING>       00:00'10           
09/02/02 10:22AM 1 TR T1033 E125  125       <INCOMING>       00:01'58           
09/02/02 10:24AM 1 TR T1033 E108  108       <INCOMING>       00:00'01           

Panasonic KX-TD500 v2 (ring)

Parser: Panasonic KX-TD500 v2 (ring)
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 14

Pinout and wiring

RJ45 - Rear Serial Port B Adapter Pinout

Settings from the manufacturer's documentation

Taken from smdr pinout. Values are those stated in the documentation; confirm them against your firmware release.

Data items: Panasonic KX-TD500 v2 (ring)

Panasonic KX-TD500 v4 (ring,cost)

Parser: Panasonic KX-TD500 v4 (ring,cost)
Connection: Serial. The SMDR or printer port of the PBX is connected to a COM port; speed, data bits, parity and flow control must match the PBX.
Fields extracted: 15

Pinout and wiring

RJ45 - Rear Serial Port B Adapter Pinout

Data items: Panasonic KX-TD500 v4 (ring,cost)

Panasonic MU

Parser: Panasonic MU
Connection: Serial printer port or LAN, whichever the system uses for SMDR output. The record layout identifies the format.
Fields extracted: 8

Data items: Panasonic MU

Sample record

As delivered by the system; phone numbers, names and public addresses are masked.

I 12/27 03:22:01 00:22:22 12    123 087xxxxxxx
  01/29 22:22:02 00:22:22 76    543 087xxxxxxx           123xxxx ACC123xxxx

Reports and a database

Once records arrive, the logger writes them to a text file or to any ODBC database in real time, or hands them to the PBX Reports utility for manual, scheduled and e-mailed reports with a built-in web server. See exporting call log data to a database for the database setup.

Related Panasonic legacy systems with their own setup pages

Note: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.