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Avaya (59 Chars Output Format ACM 4.0)

This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not be applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Selecting the correct parser for Avaya (59 Chars Output Format ACM 4.0)

Parser Selection For PBX Data Logger

Avaya (59 Chars Output Format ACM 4.0)

Avaya (59 Chars Output Format ACM 4.0)

Data items

DescriptionData typeColumn name
Call date and timedatetimeCALL_TIME
Call duration (s)integerCALL_DURATION_S
Condition codestringCALL_TYPE
DirectionstringDIRECTION
Access code dialedstringFLAG1
Access code usedstringFLAG2
Dialed phonestringDIALED_PHONE
Caller phonestringCALLER_PHONE
ExtensionstringEXT
AccountstringACC
FRLstringFLAG4
IXCstringFLAG5
Incoming circuit IDstringCIRCUIT_ID_IN
Outgoing circuit IDstringCIRCUIT_ID_OUT

Interested in reports for PBX usage?

Our offering includes the PBX Reports utility with manual, scheduled, and email report capabilities, a built-in web server, and additional features. You can establish your call accounting application for Avaya (59 Chars Output Format ACM 4.0). Check our PBX Reports utility.

Want PBX call logs in a database?

As a standard feature, the logger is designed to capture and export SMDR or CDR data in real-time to your database. Check our article about call logging to a database.

Avaya related connection settings

Australia Mobile (CSV)
AudioCodes VoIP Gateway
Avaya (Customized Output Format ACM 4.0)
Avaya (Customized Output Format ACM 6.0)

Quick jump to the connection settings for other PBXs or connection formats ↴

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