Avaya (cost). SMDR/CDR data format and connection settings


This data is being extracted with help of the "Advanced PBX Data Logger" software only. It may not applicable for other software titles.

Avaya Communication Manager 4.X

1. Change node-name ip and add a new entry that hosts our PBX Data Logger application.
2. Change ip-services add a new entry of CDR1, and fill out the rest of the values. If you go to page three, you may need to set the "Secure" or "Reliable" option to N.
3. Change system cdr and setup the link how you want it outputted.
4. Disable the switch for "Legacy" output.
5. Our software expects date in MMDDYY format if nothing else is specified explicitly.

Our software does not support Reliable Session Protocol. You need to select another protocol type in your PBX

Selecting the correct parser for Avaya (cost)

Parser Selection For (none)

Avaya (cost)

Avaya (cost)

Data items

DescriptionData typeColumn name
CodestringFLAG1
DirectionstringDIRECTION
LinestringEXT
StationstringFLAG2
PhonestringDIALED_PHONE
Call timedatetimeCALL_TIME
Call durationdatetimeCALL_DURATION
Call duration (s)integerCALL_DURATION_S
CostfloatCOST
AccountstringACC

Interested in reports for PBX usage?

We offer the PBX Reports utility with various manual, scheduled and email reports, built-in web-server, and other features. Look here

Want PBX call logs in a database?

This is the standard feature. The logger captures exports SMDR or CDR data in real-time to your database. Follow this link

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