How to view data in PBX Reports
PBX Reports uses the data written to the database by Call logging to a database. PBX Reports can work only with a MySQL, MS SQL Server, Oracle, or MS Access database. So Call logging to a database must be configured to write data to a database that is supported. If any data are successfully written, they should appear on the "SMDR records" tab (Figure 1).
Figure 1. PBX Reports window
Call logging to a database writes data to the database in real time. To display new data on the "SMDR records" tab, click the Refresh button (see Figure 1).
What to do if I cannot see any data in PBX Reports?
Make sure that PBX Reports connects to the same database as used by Call logging to a database. To do that, compare the database connection parameters in any data export module of Call logging to a database (see the previous sections) and in the PBX Reports settings:
1. Select "Edit → Options" in the main menu.
2. Switch to the "Common - Database" tab.
3. Check the connection parameters.