How to view data in PBX Reports

PBX Reports uses the data written to the database by Call logging to a database. PBX Reports can work only with a MySQL, MS SQL Server, Oracle, or MS Access database. So Call logging to a database must be configured to write data to a database that is supported. If any data are successfully written, they should appear on the "SMDR records" tab (Figure 1).

Figure 1. PBX Reports window

Call logging to a database writes data to the database in real-time. To display new data on the "SMDR records" tab, click the Refresh button (see Figure 1).

What to do if I cannot see any data in PBX Reports?

Make sure that PBX Reports connects to the same database as used by Call logging to a database. To do that, compare the database connection parameters in any data export module of Call logging to a database (see the previous sections) and in the PBX Reports settings:

1. Select "Edit → Options" in the main menu.

2. Switch to the "Common → Database" tab.

3. Check the connection parameters.

Related articles:

• How to install PBX Logger with ODBC Database (required for PBX Reports).
• How to configure logging to the database using the ODBC Database module (manually, for new connections).
• How to configure logging to the database using the SQL Database Pro module.
• How to create an ODBC data source.
• Check the parser's operation.
• Log additional data from your PBX.
• How to view data in PBX Reports.
• Possible problems when the program is running as a service.
• Use Advanced PBX Data Logger as middleware between a PBX and another information system (PMS or CRM).