Rolm call logging
The following data will be logged from Rolm Redwood 9722. The program can extract several data fields: Call time, Call duration, Call duration (s), Ext, CO, Phone, Direction, Call type.
Your telephone system (or PBX, PABX) produces a packet of data (a call record) after every phone call your company or office makes through it. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal (extension to extension) call.
Call log records from Rolm Redwood 9722 contain information about the caller phone and the dealed phone, as well as extra information such as the call duration, the time of the call, and other information, such as which telephone line (trunk) was used to carry the call.
The usual practice of Rolm Redwood 9722 call logging involves capturing these call records, parsing it, and storing them in a database, and their subsequent retrieval by way of a reporting interface.
Rolm 9751 (ACD ANS REPORT) call logging
Rolm Redwood 9722 call logging
Note #2: Products and companies mentioned here are used only for definition and identification purposes and can be trademarks and/or registered trademarks of the respective companies.